Overall, customers praised the food for being delicious, with specific mentions of the shawarma, burgers, and fries. However, there were some complaints about inconsistency in quality and freshness.
Service Issues
Several reviews highlighted poor customer service experiences, including rude behavior from staff and unprofessional interactions, which negatively impacted the dining experience.
Cleanliness Concerns
Some customers reported cleanliness issues, including dirty bathrooms and unsanitary conditions, which detracted from their overall impression of the restaurant.
Positive Atmosphere
Despite some negative feedback, many customers appreciated the friendly staff and welcoming atmosphere, particularly noting the restaurant's late hours and convenient location.
JF
Jack Frost
Dec 29, 2025
5.0
The food was great, the staff is very nice and accommodating! Dont overlook this place.
JM
Javid M
Dec 21, 2025
5.0
Visited Boston for the weekend and wanted food that was halal. I stumbled upon this place and it did not disappoint! I had the Cheeseburger with fries and it was great! Fries are important to me and these fries were fried well and just right.
AY
Amirah Yousuf
Dec 18, 2025
5.0
Food was great and served very quickly. I love that the restaurant offers a private prayer area as well! Very friendly and accommodating staff. I highly recommend this place! Hope their business thrives for years to come.
ML
mehmet lycan
Dec 12, 2025
4.0
been eating from this place for over 3 years now. probably had over +200 ubereats orders. their super shawarmas are really nice, but its very hit or miss. sometimes they put too much oil its too greasy, sometimes there is chicken bone pieces in it, and sometimes everything is in the right dose and its addicting.
SF
Silver Fox
Dec 2, 2025
1.0
Misogynistic and Unprofessional Service
I came in to pick up two Uber Eats orders and was completely ignored by the employee at the counter. I greeted him and clearly stated the names on the orders, but he looked past me and started preparing someone else’s food. He waved me off and kept signaling for another customer instead of acknowledging me.
His attitude came across as misogynistic and dismissive, acting as if I wasn’t worth acknowledging unless I forced his attention. I had to put the phone closer so he could actually see the order names. Still, he didn’t communicate at all and acted irritated while preparing the food.
When the orders were ready, he gestured for me to move to the other side of the counter in an authoritative, rude way. Then he asked for the names again and still prepared one of the orders incorrectly. After correcting his own mistake, he told me to “accept the orders” on the Uber app, even though I had already done so when I first arrived.
The entire interaction felt disrespectful, unprofessional, and unnecessary. As someone who picks up orders regularly, this was one of the rudest experiences I’ve had while doing Uber eats.
Frequently Asked Questions About Black Seed Halal Grill
What are the regular operating hours of Black Seed Halal Grill?
Black Seed Halal Grill operates from 11:00 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Friday and Saturday.
Does Black Seed Halal Grill offer delivery services?
Yes, Black Seed Halal Grill offers delivery service along with in-store pickup.
What are the delivery hours for Black Seed Halal Grill?
Delivery service is available from 11:00 AM to 1:45 AM Sunday through Thursday, and until 2:45 AM on Friday and Saturday.
What are the takeout hours at Black Seed Halal Grill?
Takeout is available from 11:00 AM to 1:45 AM Sunday through Thursday and until 2:45 AM on Fridays and Saturdays.
Where is Black Seed Halal Grill located?
Black Seed Halal Grill is located at 140 Tremont St, Boston, MA 02111, USA.
What types of cuisine and categories does Black Seed Halal Grill specialize in?
Black Seed Halal Grill specializes in Middle Eastern, Mediterranean, Halal, kebabs, falafel, vegetarian options, hamburgers, and also offers catering.
Where can I view the menu and place an order online for Black Seed Halal Grill?
You can view the menu and place orders online at https://blackseedboston.com/menu.
How can the nearby Park St Station help customers visit Black Seed Halal Grill?
Customers can use Park St Station, a nearby train station, for convenient public transit access to Black Seed Halal Grill at 140 Tremont St, Boston.
What nearby landmarks or attractions can I visit before or after dining at Black Seed Halal Grill?
You can visit nearby places like the R. H. Stearns Building, St. Paul’s Cathedral Church, and The Cathedral Church of Saint Paul when visiting Black Seed Halal Grill.
Are there any nearby dining options if I want to try something different from Black Seed Halal Grill?
Yes, MOOYAH Burgers, Fries & Shakes and Herrera's Mexican Grill are nearby alternatives offering burgers and Mexican cuisine respectively.