Business Details
About
Ice Cream ShopBakeryCandy StoreCatererBen & Jerry's
Head to our Boston ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
205 reviews
5 stars
130
4 stars
34
3 stars
20
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the delicious and unique flavors of the ice cream, with many recommending specific varieties.
Service Experience
While many reviews highlighted friendly and helpful staff, there were also complaints about rude service and inconsistent customer care.
Cleanliness Issues
Several customers noted that the shop was unclean, with reports of sticky counters and unsanitary conditions.
Pricing Concerns
Many customers found the prices to be high, especially for the portion sizes, leading to mixed feelings about value for money.
Location and Atmosphere
The location near Faneuil Hall was appreciated, but some customers mentioned limited seating and a crowded environment.
- DBDarcy BallDec 13, 20252.0Ice cream was nice , but the shop is filthy
- VFVictoria FernandezNov 3, 20255.0Great ice cream, and even better service and people! Even my dog got her own pup cup and loved it! :)
- GWGregory WilsonOct 24, 20254.0My favorite place to go when in Boston
- LLLoganSep 1, 20255.0🍦🍨🥤 stopped at this Ben & Jerry’s in Boston for dessert and to have a nighttime stroll around the area. The staff are all really nice and were quick with taking orders. Nice seating outside are Quincy Market with plenty of benches. Ice cream and milkshakes were delicious and exactly what you’d expect at Ben & Jerry’s. Highly recommend this place if you’re craving ice cream!
- GCGeoff CarterAug 28, 20253.0Ice cream decent, not very friendly customer service though.
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream flavors and treats can I find at Ben & Jerry's in Boston?
You can enjoy euphoric Ben & Jerry's ice cream flavors served as they were originally served in 1978, including waffle cones, shakes, sundaes, and hand-packed pints.
What are the opening hours for Ben & Jerry's Boston location?
Ben & Jerry's Boston is open Monday through Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Where is the Ben & Jerry's shop located in Boston?
The Ben & Jerry's shop is located at 8 North Market St, Boston, MA, 02109, USA.
What payment methods does Ben & Jerry's Boston accept?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Boston offer ice cream catering services?
Yes, they offer ice cream catering services including wedding and office catering, as well as mobile ice cream caterers and ice cream truck rentals.
Can I order Ben & Jerry's ice cream online from the Boston shop?
Yes, you can order online via their order URL: https://order.benjerry.com/menu/boston-faneuilhall.
Is Ben & Jerry's Boston family-friendly and does it welcome LGBTQ customers?
Yes, the shop welcomes families and LGBTQ customers and does not require appointments for visit.
What are some nearby places I can visit before or after enjoying ice cream at Ben & Jerry's Boston?
You can explore nearby places like the North Market Building for shopping, Preston Travel for travel services, and The Prime Shoppe for American dining.
Is there a coffee shop near Ben & Jerry's Boston if I want a drink with my ice cream?
Yes, there are Starbucks coffee shops nearby where you can grab a coffee to complement your ice cream treat.
Are there entertainment options close to Ben & Jerry's Boston?
Yes, nearby entertainment options include Rent a Photo Booth USA for party supplies and Co-Operatives Puzzle Room for escape room adventures, perfect for a fun outing after your ice cream visit.