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Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Boston ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
101 reviews
5 stars
62
4 stars
20
3 stars
8
2 stars
2
1 star
9
- TSTd StecJul 20, 20255.0In reference to Ben and Gerry’s, located at the Prudential Center,, Boston, MA, a young employee named Maggie went above and beyond to provide exceptional service. I took my children and grandson for ice cream on Thursday, July 17, in the afternoon. Aside from Maggie’s professionalism and beautiful courtesy in serving us (often a rare combination in the service industry) I watched her deal with an incredibly rude customer with such graciousness and self control. The customer was completely out of line and I was so impressed with how Maggie de-escalated the situation and kept her professional composure, especially for such a young woman. Maggie is a credit to the company and I would highly recommend this establishment based on the character of this young woman. I hope she is recognized for her invaluable contribution to Ben and Gerry’s, Prudential Center, Boston.
- RRREBJul 19, 20251.0I get more and more accustomed to bad service and getting shorted these days when I attempt to purchase an experience outside my home. Today the female staff was extremely distracted (blue hair). I think her break was to happen soon. I requested a hand packed pint. It was about hardly 3/4 filled and cost $9.00. I get it, young people these days are less resilient and struggle at basic tasks, especially if they are getting paid. I’m sure if she was packing that pint for herself it would have been filled. Do better with your life. BJ’s do better, your charging people double for less then the grocery store would.
- JDJack DJul 6, 20255.0Good ice cream
- MMMariaJul 4, 20255.0Mohamed was great!--very swift in servicing my small strawberry cheesecake ;)
Frequently Asked Questions About Ben & Jerry’s
What are the specialty ice cream flavors available at Ben & Jerry's Boston?
Ben & Jerry's Boston offers euphoric flavors featuring chunks and swirls, including non-dairy options, served traditionally as since 1978.
Where is Ben & Jerry's Boston located?
Ben & Jerry's Boston is located at 800 Boylston Street, Boston, MA 02199, USA, inside the Prudential Center.
What are the opening hours for Ben & Jerry's Boston?
Ben & Jerry's Boston is open Monday to Wednesday from 12:00 PM to 9:00 PM, Thursday from 12:00 PM to 10:00 PM, Friday and Saturday from 12:00 PM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Ben & Jerry's Boston offer ice cream catering services?
Yes, Ben & Jerry's Boston offers ice cream catering including ice cream cakes, mobile catering, and event catering services.
What payment methods are accepted at Ben & Jerry's Boston?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Is there wheelchair access available at Ben & Jerry's Boston?
Yes, Ben & Jerry's Boston has a wheelchair accessible entrance to welcome all customers.
What nearby restaurants can I visit before or after enjoying ice cream at Ben & Jerry's Boston?
Nearby, you can visit Shake Shack Prudential Center for burgers or Clover for vegetarian-friendly meals, both close to Ben & Jerry's Boston.
Are there convenient coffee shops near Ben & Jerry's Boston?
Yes, Dunkin' is nearby, offering coffee, donuts, and smoothies, perfect for a quick visit alongside your ice cream trip.
What shopping options are near Ben & Jerry's Boston for visitors?
You can explore nearby retail stores such as Allbirds for shoes, Gucci for handbags, and Chico's for clothing after your visit.
How can the nearby transit options benefit customers visiting Ben & Jerry's Boston?
While specific transit stations aren't listed, nearby attractions like Old Town Trolley Tours offer transportation that can help visitors navigate to and from Ben & Jerry's Boston.