Head to our Boston ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Customers generally praised the ice cream for its delicious flavors and generous portions, although some noted issues with melted or stale cones.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were reported as rude or overwhelmed, negatively impacting the experience.
Pricing
Many customers found the prices to be high, with some feeling that the value did not match the cost of the ice cream.
Cleanliness and Atmosphere
The cleanliness of the location received mixed reviews, with some customers noting it was unkempt, while others enjoyed the fun and light-hearted atmosphere.
RC
Rojeen Cohan
Dec 26, 2025
1.0
Bad defrost refrozen ice cream. Try Haagen dazs instead
UU
UnBiased
Aug 3, 2025
4.0
Liked all 3 ice-creams we tried - American dream, Strawberry Swirl and cookie dough.
JP
J Patterson
Aug 1, 2025
5.0
Thanks to Uber missing a shake from another restaurant, this gem was down the street from our hotel!!!! Awesome!!!
JA
Justin Aminian
Jul 16, 2025
5.0
Ben & Jerry’s always delivers with great ice cream, but what really stood out today, was not the ice cream, but the energy! I was so impressed by the great energy from Roberto, that I had to leave a review! Roberto made it feel like a local shop, you come in, and you’re happy. That was a great touch. I wanted to tell a manager, but it turned out, Roberto was it. Corporate – if you’re seeing this, Roberto is a great example of what you’re looking for. Thanks for the great experience.
What kind of ice cream flavors does Ben & Jerry's Boston Seaport offer?
Ben & Jerry's Boston Seaport offers euphoric ice cream flavors just like the first scoops served by Ben and Jerry back in 1978, including non-dairy options, chunks & swirls, and more.
What are the operating hours of Ben & Jerry's Boston Seaport shop?
The shop is open daily from 12:00 PM to 11:00 PM.
Does Ben & Jerry's Boston Seaport provide takeout or delivery options?
Yes, the location offers curbside pickup and takeout services, and you can order online through their delivery URL.
Where is Ben & Jerry's Boston Seaport located?
It is located at 83 Seaport Boulevard, Boston, MA 02110, USA.
What special services does Ben & Jerry's Boston Seaport provide?
They offer ice cream cakes and ice cream catering services, including mobile catering for events and offices.
What payment options are accepted at Ben & Jerry's Boston Seaport?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, MasterCard, Samsung Pay, and Visa.
Is Ben & Jerry's Boston Seaport wheelchair accessible and family-friendly?
Yes, the shop has a wheelchair accessible entrance and welcomes families as well as the LGBTQ community.
Which nearby places can I visit along with Ben & Jerry's Boston Seaport?
Nearby you can visit MiniLuxe Seaport for beauty services, Better Bagels for breakfast or lunch, and Shake Shack for fast food dining.
How can I get to Ben & Jerry's Boston Seaport using local transportation or services?
You can use nearby taxi services like I.S.A Worldwide Services or bike rentals at New Balance Hubway to conveniently reach Ben & Jerry's Boston Seaport.
What other nearby amenities are available around Ben & Jerry's Boston Seaport?
In addition to dining and beauty spots, nearby amenities include CVS Beauty salon, Santander Bank ATM for banking needs, and LAZ Parking Lot for convenient parking.