Head to our Boston ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Customers frequently praised the friendly and attentive service, with specific mentions of staff members who enhanced their experience.
Ice Cream Quality
The ice cream received high marks for its flavor and texture, with many customers expressing satisfaction with the variety of options available.
Cleanliness Issues
Several reviews noted cleanliness problems, including sticky surfaces and unemptied trash cans, which detracted from the overall experience.
Pricing Concerns
Many customers felt that the prices were high relative to the portion sizes and quality, leading to mixed feelings about value for money.
Presentation Problems
Some customers reported dissatisfaction with the presentation of cakes and sundaes, indicating a lack of attention to detail.
DS
D S
Oct 17, 2025
5.0
Great service, a good meal altogether as it is really filling for 1 person. Maybe ask for less whipped cream. The blue flavor was not bad!
OB
ozgur bilik
Aug 12, 2025
5.0
Dondurmalar çok lezzetli . Fiyatlarda makul.
KJ
Kashia Point Du Jour
Jul 29, 2025
5.0
Came into this location today and had the best service from Roberto !!
NG
Neal Goldman
Jul 16, 2025
2.0
While I do like Ben and Jerry’s ice cream, we went last night to the Newbury Street location to have a small ice cream and discovered that that store now has a two scoop minimum size compared to other stores in the area that still allow one to buy a mini or a single scoop.
That was more ice cream than we wanted and it increased the price substantially. While we used to go back and forth between Ben and Jerry’s and the JP Licks across the street, depending on our flavor mood, now we're just going to go to JP Licks.
What types of ice cream products does Ben & Jerry's in Boston offer?
Ben & Jerry's offers euphoric flavors including waffle cones, shakes, sundaes, non-dairy options, hand-packed pints, ice cream cakes, and catering services.
Where is Ben & Jerry's ice cream shop located in Boston?
The shop is located at 174 Newbury Street, Boston, MA 02116.
What are the opening hours of Ben & Jerry's in Boston?
The shop is open Monday to Thursday and Sunday from 12:00 PM to 10:00 PM, and Friday to Saturday from 12:00 PM to 11:00 PM.
What payment methods are accepted at Ben & Jerry's Newbury Street location?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Boston offer delivery and pickup services?
Yes, they provide in-store pickup, curbside pickup, and no-contact delivery services.
How can I order Ben & Jerry's ice cream online for delivery or pickup?
You can order online via https://benjerrys.co/newbury-takeout or https://order.benjerry.com/menu/newbury for pickup and delivery.
Are there family-friendly accommodations at Ben & Jerry's Boston?
Yes, the shop welcomes families and provides in-store shopping, pickup, and delivery options.
What nearby places can I visit along with Ben & Jerry's on Newbury Street?
Nearby you can visit MILK MONEY for women's clothing and health foods, Aēsop for beauty supplies, and The Vans Dqm General for shoes and clothing, ideal for shopping before or after enjoying ice cream.
Are there beauty and spa services near Ben & Jerry's on Newbury Street?
Yes, close to Ben & Jerry's are Icon MD Medical Spa + Laser Center Boston, Carlos Hossack Skin Care Consultant, and Iise Salon offering a variety of beauty and spa treatments.
What other shopping options are available near Ben & Jerry's Boston location?
You can explore stores like UpWest for women's clothing, M.Gemi for men's and women's shoes and clothes, and GANNI Newbury for women's clothing nearby for a complete shopping experience.