Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Boston ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
372 reviews
5 stars
234
4 stars
88
3 stars
24
2 stars
12
1 star
14
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service, with specific mentions of staff members who enhanced their experience.
Ice Cream Quality
The ice cream received high marks for its taste and variety, with many customers expressing satisfaction with the flavors offered.
Cleanliness Issues
Several reviews highlighted cleanliness concerns, including sticky surfaces and unemptied trash cans, which detracted from the overall experience.
Pricing Concerns
Many customers noted that the prices were on the higher side, with some feeling that the portion sizes did not justify the cost.
Presentation Problems
There were complaints regarding the presentation of custom cakes and desserts, indicating a lack of attention to detail in some orders.
- DSD SOct 17, 20255.0Great service, a good meal altogether as it is really filling for 1 person. Maybe ask for less whipped cream. The blue flavor was not bad!
- OBozgur bilikAug 12, 20255.0Dondurmalar çok lezzetli . Fiyatlarda makul.
- KJKashia Point Du JourJul 29, 20255.0Came into this location today and had the best service from Roberto !!
- NGNeal GoldmanJul 16, 20252.0While I do like Ben and Jerry’s ice cream, we went last night to the Newbury Street location to have a small ice cream and discovered that that store now has a two scoop minimum size compared to other stores in the area that still allow one to buy a mini or a single scoop. That was more ice cream than we wanted and it increased the price substantially. While we used to go back and forth between Ben and Jerry’s and the JP Licks across the street, depending on our flavor mood, now we're just going to go to JP Licks.
- SSStephanieJul 16, 20255.0It’s Ben and Jerry’s. It’s good!
Frequently Asked Questions About Ben & Jerry’s
What types of ice cream products does Ben & Jerry's in Boston offer?
Ben & Jerry's offers euphoric flavors including waffle cones, shakes, sundaes, non-dairy options, hand-packed pints, ice cream cakes, and catering services.
Where is Ben & Jerry's ice cream shop located in Boston?
The shop is located at 174 Newbury Street, Boston, MA 02116.
What are the opening hours of Ben & Jerry's in Boston?
The shop is open Monday to Thursday and Sunday from 12:00 PM to 10:00 PM, and Friday to Saturday from 12:00 PM to 11:00 PM.
What payment methods are accepted at Ben & Jerry's Newbury Street location?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Boston offer delivery and pickup services?
Yes, they provide in-store pickup, curbside pickup, and no-contact delivery services.
How can I order Ben & Jerry's ice cream online for delivery or pickup?
You can order online via https://benjerrys.co/newbury-takeout or https://order.benjerry.com/menu/newbury for pickup and delivery.
Are there family-friendly accommodations at Ben & Jerry's Boston?
Yes, the shop welcomes families and provides in-store shopping, pickup, and delivery options.
What nearby places can I visit along with Ben & Jerry's on Newbury Street?
Nearby you can visit MILK MONEY for women's clothing and health foods, Aēsop for beauty supplies, and The Vans Dqm General for shoes and clothing, ideal for shopping before or after enjoying ice cream.
Are there beauty and spa services near Ben & Jerry's on Newbury Street?
Yes, close to Ben & Jerry's are Icon MD Medical Spa + Laser Center Boston, Carlos Hossack Skin Care Consultant, and Iise Salon offering a variety of beauty and spa treatments.
What other shopping options are available near Ben & Jerry's Boston location?
You can explore stores like UpWest for women's clothing, M.Gemi for men's and women's shoes and clothes, and GANNI Newbury for women's clothing nearby for a complete shopping experience.