Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Billerica, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.7
176 reviews
5 stars
51
4 stars
19
3 stars
17
2 stars
5
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported consistently poor service, including rude staff and incorrect orders.
Speed
Many reviews highlighted extremely long wait times in the drive-thru, with some customers waiting over 30 minutes.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including missing items and wrong food.
Cleanliness
Several reviews mentioned unsanitary conditions within the store, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about poor management and training, leading to a lack of efficiency and professionalism among staff.
- RERamona Eastman4 days ago1.0Terrible wait time. Had to wait 20 mins for an uber order because only one worker at 10:30am.
- TTTonyaDec 22, 20251.0So slow!!!!! Save yourselves and go anywhere else.
- BSBarbara SullivanNov 14, 20251.0Employee messing with food orders and laughing about it within hearing of other customers, better service at McDonald's, when you can't get hired anywhere else I guess this is the place to go
- STSmartTyh “Tyh”Nov 7, 20251.0I’ve ordeed from this place 3 times and every single time they always mess it up badly. Not even like a small issue, the entire order is always wrong. I’ve never seen a place with such horrendous service and quality. It’s a waste of time and a huge waste of money, absolutely awful. How is this garbage still even open?
- MJMcTaylor JeuneNov 7, 20251.0There were 2 times they screwed up very simple orders. Once ordered my food from dunkin at home. And when it took a while they said that they would put the food on the table, but there’s no table outside my house? And the second time I ordered 3 hash browns and 2 breakfast sandwiches and only the breakfast sandwiches came. They didn’t even have the bacon. Just egg and cheese. Do not order from here if you want your food to actually be delivered and prepared correctly
Frequently Asked Questions About Dunkin'
What are the hours of operation for Dunkin' in Billerica, MA?
Dunkin' in Billerica is open Monday to Friday from 4:00 AM to 7:00 PM, and Saturday to Sunday from 5:00 AM to 7:00 PM.
Does the Dunkin' location in Billerica offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the holiday drinks available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals can I get at Dunkin' in Billerica?
You can enjoy breakfast, lunch, and brunch meals at this Dunkin' location.
Can I order ahead using an app at Dunkin' Billerica?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What are some specialties of Dunkin' in Billerica?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Billerica have a drive-thru service?
Yes, this location features a drive-thru for convenient service.
What nearby places can I visit before or after stopping at Dunkin' on Boston Rd?
Nearby places include Domino's Pizza for pizza, Mikey's Famous Roastbeef & Seafood for American food, and Scott's Barber Shop if you want a haircut.
Are there any automotive services close to Dunkin' Billerica?
Yes, nearby automotive services include Automotive Technology and Trans, Glass America for auto glass repairs, 3A Auto Body, and Pace Automotive gas station and repair.
What other food options are available near Dunkin' in Billerica?
Near Dunkin', you can also find Pizza Mia Bar and Grill, Angelina's Subs and Pizziera, and Jade Pacific Chinese and Asian restaurants for variety.