Located at Canvas Apartments, just a block away from the Beverly Farmer’s Market and Veterans Memorial Park, OTTO Beverly serves by the slice or whole pie, with indoor and outdoor seating.
The quality of the pizza is inconsistent, with some customers praising the fresh ingredients and delicious flavors, while others report undercooked or poorly topped pizzas.
Service Issues
Customers frequently mention long wait times, incorrect orders, and poor customer service experiences, particularly during busy periods.
Pricing Concerns
Many reviews highlight that the prices are considered high, especially in relation to the quality and portion sizes of the pizzas.
Staff Friendliness
Despite the issues, several customers appreciate the friendly and helpful staff, noting positive interactions during their visits.
Cleanliness
There are serious concerns regarding cleanliness, with reports of unsanitary conditions and cross-contamination practices in the kitchen.
JC
Jacob Chadwell
Jan 16, 2026
5.0
Easy to order online, quick and very fresh ingredients. Tasted great
AD
A D
Dec 29, 2025
1.0
Don't order from here. Always cold, terrible customer service, I just spent 6 mins on hold before they hung up. Better options nearby
SH
Scott Houghton
Dec 20, 2025
1.0
Well, I just had the worst pizza ever, and I am DONE with Otto. I have had good experiences in the past, but QC has declined. The staff has always been friendly, the quality has gone out the window. This happens when solid small store success bloats with franchising and expansion. The pizza smelled funky when I put it in the car. Something was way off, as in hopefully not spoiled. You'll be hearing from me if I am sick tomorrow. Inedible, after a slice and a half I tossed it. Sad.
PG
Priyanka Kushal Gowda
Dec 7, 2025
4.0
Otto Pizza offers good slices with fresh ingredients. The menu has a nice mix of options and the service is generally quick and straightforward.
CW
Colin Williams
Nov 17, 2025
5.0
Good pizza, helpful and friendly staff. Seems a little overpriced but that’s just how things are in 2025.
OTTO is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 10:00 PM.
Which payment methods are accepted at OTTO?
OTTO accepts cash, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments.
Does OTTO offer delivery and pickup services?
Yes, OTTO offers in-store pickup, delivery, and no-contact delivery options.
Does OTTO have indoor or outdoor seating?
OTTO provides both indoor and outdoor seating options.
Is OTTO accessible for customers with disabilities?
Yes, OTTO has wheelchair accessible entrances, parking, seating, and restrooms.
What types of food does OTTO serve?
OTTO specializes in pizza, including gluten-free and vegan options, and serves lunch and dinner.
Where is OTTO located in Beverly, MA?
OTTO is located at 199 Rantoul St, Beverly, MA 01915, inside the Canvas Apartments complex, just a block away from Beverly Farmer’s Market and Veterans Memorial Park.
What nearby places can I visit before or after dining at OTTO?
You can visit nearby spots such as Beverly Farmer’s Market, Veterans Memorial Park for outdoor activities, or stop by Crave cafe or Passport Café & Bistro for breakfast or a coffee before your pizza at OTTO.
Are there other food options near OTTO?
Nearby restaurants include Crave (a cafe and breakfast spot), Joe's Pizza for more pizza, Soall Viet Kitchen for Vietnamese cuisine, and Taku Sushi Bar for Japanese dining.