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OTTO

3.8
(157 reviews)

Business Details

199 Rantoul St, Beverly, MA
01915, United States
(978) 969-3123

About

Pizza Restaurant
Located at Canvas Apartments, just a block away from the Beverly Farmer’s Market and Veterans Memorial Park, OTTO Beverly serves by the slice or whole pie, with indoor and outdoor seating.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

OTTO
199 Rantoul St, Beverly, MA
01915, United States

Hours

Reviews

3.8
157 reviews
5 stars
82
4 stars
23
3 stars
11
2 stars
14
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

The quality of the pizza is inconsistent, with some customers praising the fresh ingredients and delicious flavors, while others report undercooked or poorly topped pizzas.

Service Issues

Customers frequently mention long wait times, incorrect orders, and poor customer service experiences, particularly during busy periods.

Pricing Concerns

Many reviews highlight that the prices are considered high, especially in relation to the quality and portion sizes of the pizzas.

Staff Friendliness

Despite the issues, several customers appreciate the friendly and helpful staff, noting positive interactions during their visits.

Cleanliness

There are serious concerns regarding cleanliness, with reports of unsanitary conditions and cross-contamination practices in the kitchen.
  • JC
    Jacob Chadwell
    Jan 16, 2026
    5.0
    Easy to order online, quick and very fresh ingredients. Tasted great
  • AD
    A D
    Dec 29, 2025
    1.0
    Don't order from here. Always cold, terrible customer service, I just spent 6 mins on hold before they hung up. Better options nearby
  • SH
    Scott Houghton
    Dec 20, 2025
    1.0
    Well, I just had the worst pizza ever, and I am DONE with Otto. I have had good experiences in the past, but QC has declined. The staff has always been friendly, the quality has gone out the window. This happens when solid small store success bloats with franchising and expansion. The pizza smelled funky when I put it in the car. Something was way off, as in hopefully not spoiled. You'll be hearing from me if I am sick tomorrow. Inedible, after a slice and a half I tossed it. Sad.
  • PG
    Priyanka Kushal Gowda
    Dec 7, 2025
    4.0
    Otto Pizza offers good slices with fresh ingredients. The menu has a nice mix of options and the service is generally quick and straightforward.
  • CW
    Colin Williams
    Nov 17, 2025
    5.0
    Good pizza, helpful and friendly staff. Seems a little overpriced but that’s just how things are in 2025.

Frequently Asked Questions About OTTO

Does OTTO accept reservations?

OTTO does not accept reservations.

What are OTTO's operating hours?

OTTO is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 10:00 PM.

Brand Certified Facts from OTTO

OTTO partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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