Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, particularly in the bathrooms and kitchen.
Food Quality
Customers frequently complained about the quality of food, including cold items, incorrect orders, and stale products.
Management Problems
There were multiple mentions of ineffective management and lack of accountability among staff, leading to a poor customer experience.
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Sophia
3 days ago
2.0
i asked for 2 mcchickens with just mayo no lettuce and they gave me a mcchicken with js lettuce no mayo and i went back and asked and they gave me a mcchicken with no mayo no lettuce.nd yall were goofing around running around mcdonald’s not rlly paying attention so🥹🥹🙏🏽🤦🏽♀️
CN
Carrie Nash
Aug 31, 2025
1.0
1 star is due to literally ordering take out, quarter pounder with cheese. Started to open the box and literally a fat fat flew out before the box was opened all the way! It startled me but took a picture of the fly on my window. Tried to contact the store on Pleasant Street in Methuen MA but unsuccessful. I had my dog in the car so was uncomfortable going to report and certainly will never eat there again. I reported to corporate and was told I would be contacted but its been almost 2 weeks now. Obviously I don't want anything but hindsight I should have called the board of health.
MR
MAE ROTHSCHILD
Aug 20, 2025
1.0
This Mcdonalds is disgusting! I swear the fryer has not been cleaned in ages- the smell of the fries smell horrible! They do not smell like the fries you'd find at other locations. They also don't fill your large soda- I've had moments where i've made them top it off but they just roll their eyes at times. I mean if you order a large soda- it should go up to the top. Not an inch and a half below the top. I can't believe this place is still open. It was so much better when I was growing up.