McDonald's

3.4
901 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
230 Elliott St, Beverly, MA
01915, United States

Hours

Reviews

3.4
901 reviews
5 stars
317
4 stars
165
3 stars
181
2 stars
71
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and attentiveness, with some customers reporting rude behavior and lack of assistance.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Concerns about unsanitary conditions in the dining area and restrooms, with reports of trash and unclean tables.

Food Quality

Inconsistent food quality, with some customers receiving fresh and hot meals while others reported stale or cold food.

Service Speed

Varied experiences with service speed; some customers noted quick service while others experienced long wait times.
  • AP
    AM PM
    3 days ago
    1.0
    9 dollars for 2 egg cheese sausage muffin Last year it was 2 for 5 now its double. I can buy expensive breakfast anywhere. You didn't get to 50 billion served with expensive food.
  • JL
    JC Larson
    Nov 15, 2025
    2.0
    Inedible chicken strips. GROSS. The people who work there are nice, thus the stars. Otherwise, 1 star.
  • JJ
    Jordani Jorge
    Nov 14, 2025
    1.0
    McDonald’s was a mess today. Cold food, soggy fries, and super slow service. I ordered something simple and they still got it wrong. Not coming back until they fix it.
  • EF
    Ernest Felice
    Nov 9, 2025
    1.0
    Food is cold, expensive and staff was rude. Plus they never answer the phone
  • NB
    Nicole Bagnera
    Nov 5, 2025
    1.0
    Would give this McDonald's zero stars if I could. The employees here are extremely dirty, rude and disrespectful at this location. I went through the drive thru and ordered an ice cream cone and the woman (older, short hair) made me one without gloves on and went to hand it to me. When asked to remake it with gloves on, because I intended on eating the cone, the woman gave me and my friend an attitude, laughed about it with another female coworker with long hair in a ponytail and pretended to putt it across the kitchen like a football. She then makes me another one with a napkin around the cone, still no gloves on. Acted as if she had no idea what gloves are and most certainly doesn't know or understand that you need to be wearing gloves when preparing ready-to-eat foods per ServeSafe Health Regulations. This isn't the first time I've had this barehand cone-touching issue at this location. Gross. Go elsewhere.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 230 Elliott St, Beverly, MA?

McDonald's at 230 Elliott St, Beverly, MA is open daily from 6:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 6:00 AM to 11:00 PM.