Dunkin'

3.9
255 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Beverly, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
411 Cabot St, Beverly, MA
01915, United States

Hours

Reviews

3.9
255 reviews
5 stars
124
4 stars
59
3 stars
27
2 stars
14
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service speed and friendliness, with some praising the morning crew while others report slow service and rude staff.

Order Accuracy

Frequent complaints about incorrect orders and delays in receiving items, particularly for mobile orders.

Coffee Quality

Coffee quality is generally praised, but there are reports of inconsistency and issues with specific drinks.

Staff Attitude

Staff demeanor varies significantly; some customers report friendly service while others describe rude or unprofessional behavior.

Location Issues

Concerns about understaffing and operational hours affecting service availability.
  • SA
    Sedat Aykanat
    Nov 6, 2025
    5.0
    Easily the best latte in town! Smooth texture, perfect temperature, and great presentation.
  • MW
    Marinell Williams
    Sep 23, 2025
    3.0
    Young woman filling orders had airpods in her ears listening to music. Slowed her down, she only had to put the tops on two tall cups of coffee - in between beats to the music. This is not a drive through, there was no line. So, I was young once, someone needs to tell her "take your airpods out" when you are at work.
  • PS
    Phil Stevens
    Sep 21, 2025
    1.0
    The store has gotten absolutely atrocious in the past few weeks. Most of the women in the morning seem to be gone, and the weekend crew is absolutely horrible. Three times now. In the last week I've ordered a coffee In the app, gone to pick it up, and had to remind them 20 to 25 minutes later that I had ordered ahead. People that walk up to the counter should not be getting their coffee before I get the one. I ordered 15 minutes prior. Absolutely gone downhill. Best to avoid this unless you're retired or have all day to hang around.
  • KW
    Kriss Walace
    Aug 24, 2025
    5.0
    Very busy if you have the app Order ahead if not you will be waiting
  • HA
    Heidi Alissa
    Jan 14, 2017
    5.0
    Best in towm

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 411 Cabot St, Beverly, MA?

Dunkin' at 411 Cabot St is open Monday through Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.