Chipotle Mexican Grill

2.3
745 reviews
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Business Details

55 Dodge St, Beverly, MA
01915, United States
(978) 816-7955
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Beverly_MA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
55 Dodge St, Beverly, MA
01915, United States

Hours

Reviews

2.3
745 reviews
5 stars
152
4 stars
82
3 stars
46
2 stars
58
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for orders, both in-store and for online pickups, with many stating that their orders were incorrect or incomplete.

Cleanliness

The restaurant was often described as dirty, with unclean tables and a messy dining area, leading to negative impressions of the overall environment.

Ingredient Availability

Many reviews noted that the location frequently ran out of key ingredients, affecting the quality and satisfaction of the meals.

Staff Performance

While some customers praised the friendliness of the staff, many others criticized the lack of urgency and poor management, indicating a need for better training and leadership.

Food Quality

The quality of the food was inconsistent, with reports of small portion sizes, cold or undercooked items, and overall dissatisfaction with the meals served.
  • BC
    Banibel Castillo
    Nov 16, 2025
    2.0
    Never seems to be any ice in soda machine or coke very disappointing after assembling the meal at the register !!!
  • ER
    Eric Rickert
    Nov 15, 2025
    1.0
    Fraud alert for billing 4 orders. No food prepared yet app said food was picked up. Staff was unresponsive and communicative.
  • DD
    Derek
    Nov 1, 2025
    1.0
    Highly recommend avoiding this chipotle for food and quality and very slow service. Chipotle is overall good, this location has been poor for a long time
  • HA
    Hugo A
    Oct 15, 2025
    4.0
    There has been a good improvement in this location. Used to be slow and understaffed . But now staff is doing a great job and keeping up with demand. Could use a little renovation to improve atmosphere
  • KK
    KarmaReviews2007
    Oct 9, 2025
    3.0
    How do you run out of cheese? Cheap on the sofritos portion, heavy on the rice. 👎🏼
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Beverly, MA serve?

Chipotle offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 55 Dodge St?

Chipotle is open every day from 10:45 AM to 11:00 PM.