Chipotle Beverly_MA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Cleanliness
The restaurant was often described as dirty, with unclean tables and a messy dining area.
Ingredient Availability
Many reviews noted that the location frequently ran out of key ingredients, impacting the quality of the meals.
Staff Attitude
While some staff were praised for being friendly, others were criticized for poor customer service and lack of urgency.
Food Quality
Several customers expressed dissatisfaction with the portion sizes and overall quality of the food, including complaints about undercooked items.
KK
Katie Konareski
Dec 13, 2025
5.0
If you are ever at this chipotle look for my guy Newton. He’s such a hard worker and genuinely cares about the customers. GOAT STATUS.
FA
Franco Alfieri
Dec 13, 2025
5.0
One of the best Chipotle I ate at. Girl that made burrito was very nice.
AH
Anne-Marie Horne
Dec 1, 2025
5.0
This is the best Chipotle
JESUS LOVES YOU!
TS
The Shawarman
Nov 26, 2025
1.0
Got buy one get one free bowls. When u checked out the big guy with glasses at the register charged me full price. When I told them he just said “oh sorry you already paid for it” I was in a rush so I couldn’t argue but you bet I’m going to dispute the whole purchase with my bank.
The girls behind the counter were very helpful but it’s clear that guy doesn’t belong at the register
BC
Banibel Castillo
Nov 16, 2025
2.0
Never seems to be any ice in soda machine or coke very disappointing after assembling the meal at the register !!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Beverly, MA serve?
Chipotle offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 55 Dodge St?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle in Beverly offer pickup and delivery services?
Yes, Chipotle provides both in-store pickup and delivery options for customer convenience.
Where is Chipotle Mexican Grill located in Beverly, MA?
It is located at 55 Dodge St, in the Essex area within North Beverly Plaza, opposite CVS.
How can I order Chipotle online or via mobile app in Beverly?
You can order online at https://order.chipotle.com or use the Chipotle app available on the Apple App Store.
Does Chipotle support any special dietary or ingredient standards?
Chipotle's menu is based on 'Food with Integrity,' using only 53 real ingredients without artificial colors, flavors, or preservatives sourced from humane and sustainable farms.
What payment methods are accepted at Chipotle Mexican Grill in Beverly?
Chipotle accepts credit cards and offers gift cards for payment.
Are there nearby places to visit before or after dining at Chipotle Beverly?
Yes, you can visit nearby North Beverly Plaza for shopping, or grab a smoothie at Tropical Smoothie Cafe.
If I'm getting a haircut nearby, where should I go around Chipotle Beverly?
Supercuts and Michele Cuts are hair salons close to Chipotle, convenient for combining errands like dining and grooming.
What other dining options are near Chipotle Mexican Grill in Beverly?
Nearby dining options include Calibasil Vietnamese Eatery for Asian cuisine, Jersey Mike's Subs for sandwiches, and CAVA for Mediterranean food.