Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Berlin, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
301 reviews
5 stars
159
4 stars
58
3 stars
40
2 stars
15
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendly and upbeat staff, there were also complaints about rude service and management incompetence.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting clean restrooms and others reporting unsanitary conditions.
Service Speed
Customers frequently mentioned long wait times and minimal staffing during busy periods, impacting overall service speed.
Food Quality
There were several complaints about food quality, including cold items and incorrect orders, though some customers enjoyed their meals.
Product Variety
Customers expressed disappointment over the limited variety of donuts available, with some noting a reduction in options.
- MKMr J (KillinGuitar)Nov 9, 20251.0So I’m a frequent customer. Few times a day some days. The second shift person on sundays has patients like a Saint. The crew that opens or is mid day is horrible. The straws are always empty the place is trashed. Having to wait to get our products because the closer has to stop what they are doing to have to refill and stock what should have already been down from the previous shift. Just to make food. We seen first hand the empty bacon containers. The lack of responsibility of the assistant manager is insane. How does she get away with leaving their closer to fail. Unexpectable. The management is supposed to make sure stuff gets done during the shift. Not sit behind the counter on their phones. While the closer is running around trying to do the first shifts jobs. The manager and assistant manager needs to replaced.
- SCSybil ConstableOct 9, 20251.0Bathroom was discussing.
- JMJesse MerrillAug 24, 20253.0Long lines, minimal staff
- SKSallyann KnightsAug 11, 20255.0Fast friendly service
- LMLuciana MarufujiJun 13, 20251.0I just bought some avocado toast and the person who made it opened the jar, put half of it on the bread and kept the rest. This is a unique portion, but they are dividing it between 2 customers, which is absurd.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Berlin, MA?
Dunkin' Berlin, MA, is open Monday to Friday from 4:30 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using a mobile app at Dunkin' Berlin?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What special holiday drinks are available at Dunkin' right now?
Currently, Dunkin' features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on their holiday menu.
What meals are served at Dunkin' in Berlin, MA?
Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings throughout the day.
What types of food and drinks can I expect at this Dunkin' location?
You can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea. The menu features over 50 varieties of donuts and a range of premium beverages.
Is there a drive-thru available at Dunkin' Berlin?
No, this Dunkin' location does not have a drive-thru service.
What nearby places can I visit around Dunkin' in Berlin, MA?
Nearby you can visit Shell gas station, Nouria convenience store, Pure Hockey sporting goods, and the Homewood Suites by Hilton Boston Marlborough hotel, among others.
How can I use nearby transit or locations to easily find Dunkin'?
You can find Dunkin' near popular local spots such as Shell gas station and Nouria convenience store, which are well-known landmarks in Berlin, MA, making it easy to locate the store.
Are there nearby recreational activities near Dunkin' in Berlin?
Yes, after your visit, you might enjoy outdoor activities at Solomon Pond Golf Center or Boundless Adventures Zipline and Aerial Park, both located nearby.