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Stop & Shop

4.0
(633 reviews)

Business Details

(413) 323-6546

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
40 George Hannum Street, Belchertown, MA
01007, United States

Hours

Reviews

4.0
633 reviews
5 stars
296
4 stars
170
3 stars
81
2 stars
33
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff interactions; some customers reported rude behavior while others praised helpfulness.

Product Quality

Concerns about expired and rotten products, particularly in the bakery and produce sections.

Pricing

Many customers found prices to be high compared to competitors, with some expressing dissatisfaction over perceived value.

Store Cleanliness

Generally positive remarks about store cleanliness and organization, although some noted issues with maintenance.

Stock Availability

Frequent complaints about items being out of stock or not available, impacting customer satisfaction.
  • MM
    Michael Mckrieth
    Feb 14, 2026
    5.0
    Stop & Shop good place to food shop will always go. back
  • AS
    Actual Stegosaurus
    Jan 21, 2026
    1.0
    being disabled is already hard enough, not being able to go grocery shopping because your back spasms makes things kind of difficult. So lately I've been ordering from their pickup service. But after today was inexcusable. Three times they said they had something available in the store they didn't. Three times they gave me an item that I never ordered and I never asked for a substitution. Including one of those times giving me mini dinner rolls instead of mini bagels which are not the same thing. And today I found out that they gave me expired Oreos in my last order. Which was yesterday. Oreos that the Best buy or expiration date, was in November! Who is not checking these things on the shelf? I guess my next step is to just send my neighbor out with a list and ask them to get it for me. Because this is insane.
  • MJ
    Marcella Jackson
    Jan 13, 2026
    1.0
    My daughter bought an ice cream cake for a birthday and it had melted then it had been refrozen... and earlier that day I bought a spring mix and it was rotten... please do better
  • DD
    Doug
    Jan 8, 2026
    1.0
    Have, on multiple occasions, had to smell unwashed Stop and Shop employees body odor. Totally unacceptable.
  • ML
    Melody Linnell
    Jan 2, 2026
    4.0
    Most weeks they have a decent sale on things I need.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Belchertown, MA?

Stop & Shop in Belchertown, MA is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery or pickup services?

Yes, Stop & Shop offers delivery services, and customers can choose to shop in-store or online for delivery or pickup.

Brand Certified Facts from Stop & Shop

This information is certified by Stop & Shop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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