Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.0
632 reviews
5 stars
295
4 stars
169
3 stars
82
2 stars
34
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service experiences, with some staff being friendly and helpful, while others are reported as rude or unhelpful.
Product Availability
Many customers expressed frustration over frequent stock shortages and limited product selection, particularly in produce and advertised sale items.
Cleanliness
The store is generally noted for being clean and organized, contributing positively to the shopping experience.
Pricing
Customers frequently commented on high prices, with several reviews indicating that the store is considered overpriced compared to competitors.
Staffing Issues
There are concerns about understaffing, leading to long wait times and difficulty in receiving assistance.
- DDDoug4 days ago1.0Have, on multiple occasions, had to smell unwashed Stop and Shop employees body odor. Totally unacceptable.
- MLMelody LinnellJan 2, 20264.0Most weeks they have a decent sale on things I need.
- SBSra. BenitezDec 21, 20255.0Una de nuestras tiendas favorita , Buenos productos . 😇
- CJChristine JenksDec 20, 20251.0Tonight, was the second time this employee was rude and short with me @ the customer service desk. Definitely not a customer service mentality. Warm and friendly might be the lessons to learn.
- BSbarbara stewartNov 30, 20254.0I go to this store a few times a week. Friendly,knowledgeable and helpful staff. Always clean. Reasonable selection, a little pricey compared to other stores.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Belchertown, MA?
Stop & Shop in Belchertown, MA is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery or pickup services?
Yes, Stop & Shop offers delivery services, and customers can choose to shop in-store or online for delivery or pickup.
What loyalty program does Stop & Shop provide for customers?
Stop & Shop offers the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What is the address and contact number for Stop & Shop in Belchertown?
Stop & Shop is located at 40 George Hannum Street, Belchertown, MA 01007. The main phone number is +1 413-323-6546.
What in-store services does Stop & Shop provide at the Belchertown location?
Services include Flu Vaccination, Peapod online grocery, UPromise rewards, Blue Rhino propane exchange, A+ Bonus Bucks, Western Union money transfer, Order It! online ordering, Coinstar coin counting, and a Citizens Bank branch.
Is there a gas station affiliated with this Stop & Shop location?
Yes, there is a Stop & Shop Gas Station nearby where customers can redeem GO Rewards points for fuel.
What financial services are available near Stop & Shop Belchertown?
Nearby financial services include Western Union for money transfers and Coinme for bitcoin ATM and currency exchange, making it convenient for customers to handle transactions while shopping.
Are there any nearby coffee shops or eateries to visit after shopping at Stop & Shop?
Yes, nearby places include Dunkin Donuts and Starbucks for coffee, as well as Antonio's Pizza and Pizza Hut for dining options close to Stop & Shop.
How does Stop & Shop support the local community?
Stop & Shop is committed to fighting hunger by ensuring no student goes to school hungry through its School Food Pantry Program in the local community.
What are some competitors of Stop & Shop in the grocery market?
Competitors include Market Basket, Whole Foods, Wal-Mart Grocery, Wegman’s, and Star Market, each offering different grocery options in the region.