Stop & Shop

4.0
625 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
40 George Hannum Street, Belchertown, MA
01007, United States

Hours

Reviews

4.0
625 reviews
5 stars
294
4 stars
165
3 stars
82
2 stars
34
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from helpful and friendly to rude and unhelpful.

Product Availability

Many customers reported frequent stock issues, with several items being unavailable during visits.

Cleanliness

The store is generally noted for being clean and organized, contributing to a pleasant shopping experience.

Pricing

Customers consistently mentioned high prices, with some feeling that the store is overpriced compared to competitors.

Self-Checkout Issues

Several reviews highlighted frustrations with the self-checkout machines, citing loud volume and operational difficulties.
  • BF
    Bronson Fargo
    Nov 11, 2025
    1.0
    The “style change” of the Belchertown, Mass store feels like an older Dollar General store. Very limited product selection, emphasizing store brands. Stupid high prices, terrible quality, especially in produce. Aisles “filled up” with tomato products, or chips, or soda…..to disguise the lack of choice and the low inventory levels. Romaine lettuce (3 pack)…$4.99? Avocado, $1.69, mostly all rotten. Eggs, still stupid high. Market Basket has eggs at normal prices. The store is clean. Employees helpful. Store does support the community.
  • JH
    Judy Houle
    Oct 8, 2025
    2.0
    My husband had 2 encounters with staff over the past 2 days who had some “attitude.” One at the service desk and one at the gas pumps who didn’t seem to want to be helpful and were a bit argumentative. Do better, folks.
  • MT
    Maria Taylor
    Sep 28, 2025
    5.0
    Surprised by amount of good sale items and variety of items compared to previous I us visits.
  • HH
    HONDO82ND
    Sep 2, 2025
    5.0
    The store is neat and clean. The cashier was polite. It's a nice place to shop.
  • LC
    Leeanne Connolly
    Jul 15, 2025
    1.0
    The lobster rolls now are awful. All fill and very little lobster. I will never buy again. Why did you jack up the price. Shame on you!!!

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Belchertown, MA?

Stop & Shop in Belchertown, MA is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery or pickup services?

Yes, Stop & Shop offers delivery services, and customers can choose to shop in-store or online for delivery or pickup.