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McDonald's

3.2
(849 reviews)

Business Details

148 N Main St, Belchertown, MA
01007, United States
(413) 323-6498
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
148 N Main St, Belchertown, MA
01007, United States

Hours

Reviews

3.2
849 reviews
5 stars
223
4 stars
174
3 stars
159
2 stars
95
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.

Food Consistency

The quality of food was inconsistent, with many complaints about incorrect items, over-salted food, and undercooked items.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Customer Experience

Some customers had positive experiences with friendly staff, but these were overshadowed by numerous negative interactions.
  • SC
    SuperJ Consulting
    Jan 31, 2026
    1.0
    Very bad service
  • SL
    Sara Lea
    Dec 12, 2025
    1.0
    If I could give this place a negitive I would Dakota is by far the worst manager possible does not have any customer service working in the food industry as a general manager my whole life he definitely should not be upholding the name for his company as a franchise you should be ashamed of yourself Come to mcdonalds get a meal that comes with a drink . Because the resturaunts drink machine is down thats the customers fault no accommodation the customer instead of up charge them for a lemonade that cost .5 cents and then made to wait for food for a half hour I would like to speak to someone higher than Dakota
  • KJ
    Katie Jones
    Dec 12, 2025
    5.0
    As advertised
  • JO
    Jeffrey Oldenburg
    Nov 18, 2025
    1.0
    Constantly screw up orders.
  • JV
    Jaylyn Valenti
    Sep 28, 2025
    1.0
    This place is so horrible. They always get orders wrong. All the staff are horribly mannered, except for one lady with purple hair. The only reason I’m leaving this review right now is because I literally just ordered a BACON Mc crispy and just got no bacon. Pfft, this place is horrible

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Belchertown, MA?

McDonald's in Belchertown, MA is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru operates every day from 5:00 AM to midnight (12:00 AM).

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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