Dunkin'

3.9
223 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Belchertown, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
37 State St, Belchertown, MA
01007, United States

Hours

Reviews

3.9
223 reviews
5 stars
109
4 stars
51
3 stars
26
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and inside the store, with some experiencing delays of over 20 minutes.

Order Accuracy

There were numerous complaints about incorrect orders, with customers expressing frustration over receiving the wrong items or poorly prepared food.

Staff Friendliness

While some customers praised the staff for being friendly and helpful, others reported rude behavior and poor customer service experiences.

Cleanliness

The cleanliness of the store was generally noted positively, with many customers appreciating the well-maintained environment.

Price Concerns

Several customers expressed dissatisfaction with recent price increases, indicating that it may affect their frequency of visits.
  • GG
    GENGAR
    Sep 2, 2025
    2.0
    This dunkin used to be my go to but ever since the remodel they have been just missing the mark. Drive thru takes about 15+ minutes to just get to the speaker, inside is also a long wait. They've never gotten any of my orders wrong, but it's frustrating having to sit in line for 20 minutes for a small order!
  • JL
    José Antonio Arauz Lopez
    Aug 16, 2025
    1.0
    No me gusta el café
  • PW
    Pat Wells
    Aug 1, 2025
    4.0
    Service is fast but they sometimes get your order wrong or it sometimes doesn’t taste very good like other Dunkin spots make their coffees taste
  • TR
    Tash Rosa
    Jul 22, 2017
    5.0
    Dunkin rocks! Not a big fan of coffee but I love their bagels & LOVE their donuts! The staff is really friendly and their service is very efficient, timely and good. Management is even very friendly and involved and it's a very clean place as well, which isn't seen or done at other nearby establishments. It's nice to see.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Belchertown, MA?

Dunkin' in Belchertown, MA is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.