Stop & Shop

3.9
414 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
337 Great Road, Bedford, MA
01730, United States

Hours

Reviews

3.9
414 reviews
5 stars
185
4 stars
115
3 stars
56
2 stars
22
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful, while others are reported as rude or unhelpful.

Pricing

Many customers find the prices to be high compared to competitors, with some expressing frustration over perceived lack of value.

Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Product Quality

Concerns about the quality of fresh produce and meat, with reports of unpleasant smells and expired items on shelves.

Checkout Experience

Issues with self-checkout systems and long lines at checkout have been noted, leading to frustration among customers.
  • CG
    Christopher Grace
    Nov 25, 2025
    1.0
    Avoid buying anything from the deli at the Bedford, MA store. I used to buy its store-made chicken salad until I found multiple bones in it. I gave it a second and third chance... bones every time! Apparently, there's no training or quality control. In general, the store is conveniently located but has higher prices than, say, Market Basket. You also have to check the expiration date on everything you buy there. All-in-all, the atmosphere is depressing and the workers are minimum wage with high turnover. You get the picture.
  • MW
    Mary wang
    Oct 24, 2025
    1.0
    a guy is very bad, if customers return, no matter under $10 or $5, he always forced customers to write their info in his slip, and demand to write "clearly", very rude guy and poor customer service, he seems an identity theft
  • KG
    Ken G
    Oct 11, 2025
    1.0
    An employee tried to short change me when I was redeeming a lottery ticket. During checkout the produce I purchased was priced wrong I clicked the coupon on the app prior to going through checkout. Another employee explained I had to add it to the kiosk and was very unhelpful. I frequent another Stop and shop and never have had to do that.
  • MC
    Miriel Corrada
    Oct 10, 2025
    3.0
    Pre-packaged items are fine, as expensive as in other stop and shop places. I do not recommend to get your meat from here. In more than one occasion the smell of the meat was unpleasant. One time I got chicken liver for my dogs and I had to toss it. Very disappointed since the place is on my way home.
  • RS
    Richard Ssebagala
    Oct 7, 2025
    4.0
    Good prices

Frequently Asked Questions About Stop & Shop

What are the operating hours for Stop & Shop in Bedford, MA?

Stop & Shop in Bedford is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery or pickup services?

Yes, Stop & Shop offers both delivery and attended pickup options for customer convenience.