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Dunkin'

3.3
(355 reviews)

Business Details

308 Great Rd, Bedford, MA
01730, United States
(978) 488-5294
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bedford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
308 Great Rd, Bedford, MA
01730, United States

Hours

Reviews

3.3
355 reviews
5 stars
138
4 stars
54
3 stars
49
2 stars
21
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Staff Attitude

Many reviews highlighted a lack of professionalism and friendliness among staff, with some customers feeling uncomfortable due to dismissive behavior.

Product Consistency

There were numerous complaints about inconsistent drink and food quality, with many customers receiving incorrect or poorly made items.

Cleanliness

Several reviews mentioned issues with cleanliness, particularly in the restrooms and overall store appearance.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food and drink options.
  • CF
    Craig Frigon
    Feb 18, 2026
    2.0
    First time I went there they got my simple hot coffee wrong. Second time I went there it took 10 minutes to get a simple hot coffee. Third time I went they got my simple hot coffee completely wrong. Easy to say something is not right here
  • EH
    Eileen Hebert
    Feb 16, 2026
    2.0
    Ppl are nice, but something’s gotta be up with the training program because I always get my order wrong, burnt, missing espresso, and the overall quality of the food and drink is so mid. Not trying to be rude but I’m genuinely perplexed.
  • MB
    Mark Barter
    Feb 10, 2026
    3.0
    It's okay, but if you want a chocolate stick you're out of luck
  • CC
    Chris
    Dec 17, 2025
    1.0
    Don’t ever go to the drive through unless you have 30 minutes to kill to order a single sandwich and no drink.
  • VM
    Vicky McSweeney
    Dec 9, 2025
    5.0
    Stopped by to order a couple Boxes of Joe. They were slammed but made a point to greet me with warmth and smiles! They completed my order much faster than I thought they could have. I was super appreciative of their communication as I waited. Everything was packaged up professionally and efficiently. Excellent service on a busy weekday morning.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Bedford, MA?

Dunkin' Bedford is open Monday to Saturday from 4:00 AM to 8:00 PM and on Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Bedford offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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