Dunkin'

3.4
351 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bedford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
308 Great Rd, Bedford, MA
01730, United States

Hours

Reviews

3.4
351 reviews
5 stars
137
4 stars
54
3 stars
48
2 stars
19
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Staff Attitude

Mixed reviews on staff attitude; some praised friendly employees while others noted unprofessional behavior and lack of training.

Product Consistency

Inconsistency in food and drink quality, with many customers receiving incorrect or poorly prepared items.

Cleanliness

Concerns about cleanliness in the store and restrooms, with some customers noting untidy conditions.

Management Issues

Negative feedback regarding management, with reports of poor oversight and unprofessional behavior from managers.
  • T3
    TenSpeed 314
    Dec 17, 2025
    1.0
    Don’t ever go to the drive through unless you have 30 minutes to kill to order a single sandwich and no drink.
  • VM
    Vicky McSweeney
    Dec 9, 2025
    5.0
    Stopped by to order a couple Boxes of Joe. They were slammed but made a point to greet me with warmth and smiles! They completed my order much faster than I thought they could have. I was super appreciative of their communication as I waited. Everything was packaged up professionally and efficiently. Excellent service on a busy weekday morning.
  • AP
    Amanda Perez
    Oct 9, 2025
    1.0
    No one here knows how to make a frizen coffee. It has been like this for years. It's all syrup and dark brown. A waste of money the few times I have tried to go back hoping someone will train them correctly.
  • AT
    Ava Taylor
    Sep 19, 2025
    1.0
    Manager is miserable
  • SS
    Stephen Solimene
    Aug 27, 2025
    5.0
    Good place to visit good food great coffee nice place to think things over and chat.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Bedford, MA?

Dunkin' Bedford is open Monday to Saturday from 4:00 AM to 8:00 PM and on Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Bedford offers both delivery and curbside pickup services.