Brand Certified
Chipotle Mexican Grill
3.1(640 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
301 Great Rd, Bedford, MA
01730, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(781) 271-0219
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ma/bedford/301-great-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2016
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Bedford MA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
640 reviews
5 stars
189
4 stars
138
3 stars
79
2 stars
45
1 star
189
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected during their visits.
Cleanliness
The restaurant consistently received complaints about its cleanliness, with many customers noting dirty tables and unsanitary conditions.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes, particularly for protein, leading to disappointment in value for money.
Order Accuracy
Frequent issues with order accuracy were reported, including missing items and incorrect food preparation.
Management Issues
Several reviews pointed to poor management and training, resulting in disorganized service and a lack of accountability.
- DPDoc P5 days ago1.0Gross. I’m not sure if this is privately owned, but gross. 930pm, all the tables are filthy, everything is a mess, trash is overflowing, and the workers seemed aggravated they had to do this job…while most of them sat in the lobby covered by trash on the tables. There’s no way that doesn’t translate to the food quality and the cleanliness of what customers are eating from. Stay away from this place.
- CIConstantine IJan 24, 20261.0Went there 3 years ago: rude staff and arrogant manager. I haven’t set my foot in this specific location since. Love Chipotle in general.
- DMDavid MartinezJan 5, 20261.0The lady with glasses at the counter was super disrespectful making sighing noise. If she did want to service me she should had told me and I could have left to, and I’m not sure if she is new or what but rolled the burrito into a ball.
- MBMark BurkeJan 4, 20263.0I usually do not go to this Chipotle and I was reminded why with this visit. Got a bowl and other Chipotles load on the toppings, not this one. Do not like when these places skimp on the toppings. Got home and saw big empty area in bowl and was immediately disappointed. They don't have same toppings as other Chipotles. They were out of corn. People working there didn't seem to want to be there. I'll go elsewhere next time.
- LFLuis FlorezDec 6, 20251.0I was charged twice during my visit, and the manager with red hair originally refused to refund me. I had to insist firmly before the mistake was corrected. This shouldn’t have been necessary. Customers deserve better treatment and quicker resolution when the business makes an error.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Bedford MA serve?
Chipotle Bedford MA serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 301 Great Rd, Bedford MA?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Bedford offer pickup and delivery services?
Yes, Chipotle Bedford offers both in-store pickup and delivery services for customer convenience.
How can I order Chipotle online in Bedford MA?
You can order online using the Chipotle app or via their website at https://order.chipotle.com/.
What is Chipotle's commitment regarding ingredients and food quality?
Chipotle prioritizes food with integrity by using only 53 real ingredients sourced from farms practicing humane and sustainable methods without artificial colors, flavors, or preservatives.
Does Chipotle Bedford accept credit cards and offer gift cards?
Yes, Chipotle provides services including acceptance of credit cards and the availability of gift cards.
Is Chipotle Mexican Grill in Bedford welcoming to the LGBTQ community?
Yes, Chipotle Bedford MA welcomes LGBTQ customers and creates an inclusive environment.
What are some nearby gyms where I can work out before or after visiting Chipotle Bedford?
Get In Shape For Women Bedford and B-Fit Bedford Fitness & Nutrition are nearby gyms where you can exercise before or after enjoying a meal at Chipotle.
Which banks near Chipotle Bedford can I visit for financial services?
Nearby banking options include Citizens Bank, Salem Five Bank, and Citizens Bank Supermarket Branch, convenient for handling your financial needs when visiting Chipotle.
What other dining options are close to Chipotle Mexican Grill in Bedford MA?
You can find several nearby restaurants including Papa Gino's, UNO Pizzeria & Grill, Steve's House of Pizza, Bedford House of Roast Beef, and Dunkin' for a variety of food choices.
Brand Certified Facts from Chipotle Mexican Grill
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