Business Details
About
Mexican Restaurant
Chipotle Bedford MA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
633 reviews
5 stars
190
4 stars
138
3 stars
77
2 stars
45
1 star
183
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor communication and lack of training.
Cleanliness
The restaurant was consistently described as dirty, with unclean tables, overflowing trash, and unsanitary conditions noted by multiple reviewers.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues such as small portion sizes, stale ingredients, and food safety concerns.
Order Accuracy
Numerous reviews mentioned problems with order accuracy, including missing items and incorrect orders, particularly with online orders.
Management Issues
Several customers pointed out poor management practices, including running out of ingredients and inadequate staff training, leading to a frustrating dining experience.
- SNSheriff Nottingham3 days ago1.0This chipotle is awful. You’re better going to the one in Burlington. The staff are rude and the area is unclean.
- LSLindsey Smith5 days ago1.0Worst experience ever. They were an hour behind on pick up orders and not a single employee seemed to care. They were giggling and talking on phones. When I went to the front to have them make my online order, they were out of everything. The employee would tip the empty canister of the ingredient I wanted at me and shrug. I would advise to go to another Chipotle or the Qdoba down the street. Will not be returning. Oh, and the place is filthy.
- RZryan zlatkov5 days ago1.0i just waited 1 hour for my food, and i had to write my name on the bag for my order because the worker didn’t know how to spell in english. Some of the workers are working as hard as they can, but it’s absurd that not a single worker there can speak english. What makes it one star, is that they don’t know how to wrap a burrito, or understand what you want in your burrito. I’m not making this review out of anger, I just don’t want other people to have to experience this aswell.
- VBVikram BalaNov 16, 20254.0Solid all around and can't complain. The portions were pretty decent 🥗. Not bad for a quick bite!
- TCThe CruxNov 8, 20251.0Everytime we come in here the employees have a terrible attitude. You are inconveniecing them with your order. Everytime, with out fail. One of the worst chipotles we have been to.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Bedford MA serve?
Chipotle Bedford MA serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 301 Great Rd, Bedford MA?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Bedford offer pickup and delivery services?
Yes, Chipotle Bedford offers both in-store pickup and delivery services for customer convenience.
How can I order Chipotle online in Bedford MA?
You can order online using the Chipotle app or via their website at https://order.chipotle.com/.
What is Chipotle's commitment regarding ingredients and food quality?
Chipotle prioritizes food with integrity by using only 53 real ingredients sourced from farms practicing humane and sustainable methods without artificial colors, flavors, or preservatives.
Does Chipotle Bedford accept credit cards and offer gift cards?
Yes, Chipotle provides services including acceptance of credit cards and the availability of gift cards.
Is Chipotle Mexican Grill in Bedford welcoming to the LGBTQ community?
Yes, Chipotle Bedford MA welcomes LGBTQ customers and creates an inclusive environment.
What are some nearby gyms where I can work out before or after visiting Chipotle Bedford?
Get In Shape For Women Bedford and B-Fit Bedford Fitness & Nutrition are nearby gyms where you can exercise before or after enjoying a meal at Chipotle.
Which banks near Chipotle Bedford can I visit for financial services?
Nearby banking options include Citizens Bank, Salem Five Bank, and Citizens Bank Supermarket Branch, convenient for handling your financial needs when visiting Chipotle.
What other dining options are close to Chipotle Mexican Grill in Bedford MA?
You can find several nearby restaurants including Papa Gino's, UNO Pizzeria & Grill, Steve's House of Pizza, Bedford House of Roast Beef, and Dunkin' for a variety of food choices.