Taco Bell

Reviews

• HH

  Hannah

  3 days ago
  1.0
  Horrible, they messed up my delivery order so I went in the next time. When I went in their AI was detrimental resulting in every order took 15- 20 minutes. It could only manage one order per person, so since I had two orders it was a very unpleasant 40 minutes I’ll never get back.
• AD

  Anamika Downs

  4 days ago
  1.0
  i paid extra for steak for my taco and literally got 2 pieces and half the quesadilla was filled but otherwise fire and idk what was in the quesadilla but fs lost my appetite
• AP

  Ashley Perssico

  Dec 28, 2025
  2.0
  Let me start by saying that I’ve been going to this Taco Bell location for a year now and have had great experiences up until yesterday. I placed an order on the Taco Bell app at 8:33 pm. I got to the drive thru at 8:43 pm and there were five cars between me and the speaker. No one in the parking spots could leave because of the drive thru line. I sat there for 55 minutes and the only reason I moved up at all was because people in front of me gave up and left. I’m not sure if there was only one employee inside or what, but he locked the doors to get inside, never once spoke through the drive thru speaker, and actively avoided eye contact with every person who drive up to, or walked up to, the drive thru window. I eventually decided to cut my losses and left without my food, as did several other people who had ordered ahead. It was the wildest experience I’ve ever had at a drive thru… not sure I’ll be going back to this location again after this and really frustrated that now I’ll have to fight with Taco Bell to get my money and rewards back.
• JW

  Jackson Wood

  Dec 27, 2025
  1.0
  Who is the manager at this location? I went in Saturday night and there was ONE person working on the line making food. Until someone finally came in at 8. Do better Taco Bell, these employees are humans not your slaves. They make you money do better and staff your store correctly. Absolutely pathetic behavior. You should be grateful that employee didn’t leave you high and dry. Do better.
• KT

  Kathleen Taylor

  Dec 9, 2025
  2.0
  I ordered a build your own lux box and ordered the Chalupa Supreme with no sour cream because I am allergic, yet they gave me sour cream. I did not notice because the bag receipt said no sour cream. I bit in and less than two minutes later I was having allergic reaction. I ended up taking medication and headed to hospital. My husband went back to Taco Bell who proceeded to blow it off and the male night manager laughed and told him here are a few coupons come back and we will replace it. The point isn't free food. How about concern for the person you could have killed. How about an apology and a follow-up. I would suggest Leominster or Nashua before the Ayer location!!

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