Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,031 reviews
5 stars
311
4 stars
248
3 stars
161
2 stars
92
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or incorrectly prepared items.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and unsanitary conditions in restrooms.
AI Ordering System
Feedback on the new AI ordering system was mixed, with some customers finding it frustrating and others appreciating its efficiency.
Management Concerns
Multiple reviews indicated dissatisfaction with management, citing unprofessional behavior and lack of oversight.
- RSRandy SnowDec 28, 20255.0Awesome experience and appreciate the employees. Amazing food, service, and atmosphere the customers here are fantastic with each other.
- ANArianna NitzelDec 13, 20251.0This wendys switched to an AI auto order in the drive thru and its awful. The human service was great when we got to the window, but our order was incorrect and had extra items added. Going to find one that hasn't put this ordering system in and avoid this place at all costs.
- BABen AmodeoDec 13, 20252.0The AI ordering experience at the drive thru was surprisingly good. Unfortunately the kitchen messed up my order so I had to go inside anyway. They remade my sandwich but forgot the mods, including the bacon that I paid $1.70 for. Another customer had the same issue. They don’t give receipts or put tags on the bags so it’s obvious why they’re getting orders mixed up.
- TTTami TrainorDec 7, 20255.0Very fresh and hot cheeseburger. High quality service.
- EMEmily MNov 10, 20251.0Worst customer service!! Mangers are rude not only to customers, but also the staff and they wonder why no one last long as an employee. Food is never made correctly and getting it to be made how you ordered it is not even worth it.
Frequently Asked Questions About Wendy's
Is Auburn Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are Wendy's Auburn drive-through hours?
The drive-through at Wendy's Auburn is open Monday through Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location in Auburn, MA serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or takeout in Auburn?
You can order Wendy's for delivery or takeout via their app or at order.wendys.com by selecting the Auburn location.
What payment options are accepted at Wendy's Auburn?
The location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's Auburn still open during the current time?
Yes! Wendy's Auburn remains open and committed to serving quality food via dine-in, drive-thru, or delivery where available.
How do I contact Wendy's Auburn for questions or feedback?
You can call Wendy's Auburn directly at (508) 832-9830 or provide feedback via their Customer Care team on the Wendy's Contact page or Customer Satisfaction Survey.
Where can I find the menu and nutrition information for Wendy's Auburn?
You can view menu and nutrition details on the Wendy's menu website or mobile app, selecting the Auburn location for specifics.
Are there any fast food restaurants near Wendy's Auburn?
Yes, nearby fast food restaurants include D'Angelo Grilled Sandwiches and another Wendy's location as well.
What other dining options are nearby Wendy's Auburn?
Nearby dining options include Applebee's Grill + Bar, Friendly's for ice cream and American cuisine, and D'Angelo Grilled Sandwiches.
Are there amenities near Wendy's Auburn for customers who want to combine errands with dining?
Yes, customers can visit nearby places such as Auburn Pharmacy & Home Health Care, O'Reilly Auto Parts, and Shell gas stations along with Wendy's for a convenient trip.