Wendy's

Reviews

• SS

  SRA

  3 days ago
  1.0
  The service at this Wendy’s drive-through is consistently horrible. Every time I go through, I feel like I’m bothering the staff just by placing an order. The lady who appears to be the GM always sounds miserable and annoyed when speaking to customers. On top of that, the food is often cold—even during the lunch rush around 12–1 PM. How is it possible to get cold food at the busiest time of the day? Definitely disappointing and not the level of service you’d expect.
• TF

  Trentan Franz

  Feb 27, 2026
  3.0
  Service was great but the food tasted less than.
• BC

  Brian Chumsae

  Feb 20, 2026
  1.0
  Absolutely worst service and attention to take orders correctly Just left there 5 mins ago they got the entire order wrong and its ran by AI now Just absolutely ridiculous, wont answer their phones, now i got to waste more gas to turn around and probably still wont get anything resolved to be continued Absolutely infuriating
• MM

  Mahrko

  Feb 14, 2026
  2.0
  Gave me my take out order but missing the bottom bun for my burger and didn’t let me know? Not life ending, and such a slight inconvenience, but huh??????
• RN

  rachael neelan

  Jan 17, 2026
  1.0
  Absolutely unacceptable customer service at the Auburn Wendy’s. My coworker was picking up multiple mobile orders for us, healthcare workers on shift, and was met with extreme aggression and rudeness at the drive through by an employee wearing a manager shirt, which is worse. There were no cars in line, yet she was told it would be a 25 minute wait, even though the final order was placed over 10 minutes earlier and the location is only 12 minutes from my hospital. That is more than enough time. There is no logical difference between fulfilling five mobile orders versus serving five cars in the drive through or five customers walking into the store at the same time, especially when the line is empty. Instead of being professional, the employee who handed her the food told us to never place group orders again, which was completely inappropriate. To make matters worse, half of the order was wrong or missing items. This happened today around 1 pm. The way this situation was handled was rude, dismissive, and unacceptable. I would not recommend this Wendy’s to anyone and will not be giving them any money or business.

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