Wendy's

3.3
1029 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
688 South Bridge Street, Auburn, MA
01501, United States

Hours

Reviews

3.3
1,029 reviews
5 stars
309
4 stars
248
3 stars
161
2 stars
92
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Many customers reported cold, stale, or poorly prepared food, with several instances of incorrect items being served.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean dining areas.

Staff Attitude

Customers frequently noted unprofessional behavior from staff, including rudeness and lack of engagement.

Drive-Thru Issues

The drive-thru service was criticized for long wait times and poor order accuracy.
  • EM
    Emily M
    Nov 10, 2025
    1.0
    Worst customer service!! Mangers are rude not only to customers, but also the staff and they wonder why no one last long as an employee. Food is never made correctly and getting it to be made how you ordered it is not even worth it.
  • KK
    Kat Unger (Kat)
    Nov 2, 2025
    4.0
    Its wendys
  • KK
    Keith
    Oct 30, 2025
    1.0
    Worst attitude ever! I won't be back. I didn't even do anything and was nice with a smile. This is unacceptable even for fast food.
  • WE
    Will Evans
    Oct 26, 2025
    1.0
    They'll have you pull ahead out of the drive thru to bump manipulate their wait times but they'll have you sitting in the parking lot for 10 minutes waiting for your "fast" food.
  • RK
    Ruth Kaizer
    Oct 10, 2025
    1.0
    Terrível cheguei na hora do café da manhã horrível não tinha nada refri com coca com limão tinham um gosto de detergente além por cima não tinha coca natural por isso que eu peguei a coca de limão achando que ia ser igual que eu provem em outros países com concluindo eu achei horrível não achei que compensa o preço é barato sim compensa quem está com a baixo porque não tem muito que reclamar com esse preço mas eu paguei pelo meu refri e não queria beber desinfetante se não pagaria por um desinfetante

Frequently Asked Questions About Wendy's

Is Auburn Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.