Outback Steakhouse

4.2
2993 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Auburn between I-90 and I-290 off of Southbridge Street next to the La Quinta Inn.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
452 Southbridge Street, Auburn, MA
01501, United States

Hours

Reviews

4.2
2,993 reviews
5 stars
1,707
4 stars
625
3 stars
292
2 stars
148
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendliness and attentiveness of the staff, several reviews highlighted issues with slow service and long wait times for food.

Food Quality

There were numerous complaints about food quality, including overcooked and undercooked items, excessive salt, and lack of flavor in several dishes.

Cleanliness

Customers reported unsanitary conditions, particularly in the bathrooms, and issues with dirty utensils.

Management Response

Some reviews noted that management was present and attempted to address issues, but overall, there were complaints about poor management and organization.

Takeout Experience

Takeout orders were frequently reported as problematic, with missing items and cold food being common complaints.
  • MA
    Mike Amadeo
    1 day ago
    1.0
    Dressing left off the salad. Entree served cold. No alcohol in the martinis - ZERO. The recently closed one in Leominster was good; this one, not so much.
  • SV
    stratton vitikos
    2 days ago
    5.0
    Taking the time to express my appreciation to the Auburn, Ma Outback that I've been to over the years many times. The location is very convenient right off the Ma Pike 90. Having just come back from the Gulf coast of Florida a week ago, the Outback there was subpar at best. The Bloomin" Onion was not seasoned well at all. Also, the burger was undercooked. .Made me appreciate this location much more when traveling.
  • DM
    Darlene Moreau
    Jan 1, 2026
    1.0
    I never write reviews. My steak came out over cooked. I sent it back. It came back raw. I didn't send it back. I took it home. My husband's french fries were loaded with salt. Couldn't eat them. The women's bathroom smells like a sewer tank. The light above us had some much dirt on it. Seriously.. Absolutely horrible. I don't recommend it for anyone. The server was very nice.
  • DM
    Dave Murray
    Dec 28, 2025
    4.0
    Food was delicious but it seemed like they were understaffed. Restaurant was over half empty and they were running on a wait if you didn't want to sit in the bar area. Entrees took about 45 minutes to come out. Thank God we ordered apps!
  • SB
    Sherry Billington
    Dec 14, 2025
    1.0
    Took 25 minutes to place our order. Waitress had 6-8 tables and two large parties. They should not seat people 50 ft from the door it’s freezing out there. I made a comment that the manager should step up to the plate. So 10 minutes later this woman says she is the manager, but having a conversation with her wasn’t going anywhere due to her body language about how she has been doing this all day and I reminded her she picked the job. Now she leaves and 10 minutes later this slightly more cleaned up woman says she is the owner and wanted to know how everything was and at this point I was done speaking. Now my husband is getting irritated. When we were leaving they had the hostess hold the door for us and handed me a little blue piece of paper giving me $10 off my next meal. What a Slap in the Face. So I tossed it. I won’t be back.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.