Dunkin'

3.9
462 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburn, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
717 Southbridge St, Auburn, MA
01501, United States

Hours

Reviews

3.9
462 reviews
5 stars
221
4 stars
108
3 stars
65
2 stars
12
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and fast service while others faced rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food preparation, leading to customer dissatisfaction.

Cleanliness

The location was noted for being clean and well-maintained, with working restrooms and a pleasant atmosphere.

Coffee Quality

While some customers enjoyed the coffee, others complained about it being lukewarm or poorly made, indicating inconsistency in beverage quality.

Staff Friendliness

Several customers praised the friendly demeanor of the staff, although there were mentions of rude behavior from some employees.
  • AA
    Amanda
    5 days ago
    1.0
    This will probably be the last time I come here. I ordered through the mobile app and specifically asked for an extra shot of butter pecan, skim milk in my latte, cookie butter cold foam, extra queso on my loaded hashbrowns and I got none of it. I even had to ask for the cold foam at the drive through. On top of that, they used cream instead of skim milk. It’s super annoying, especially since I paid extra. The labels are right there on the order for a reason!
  • NK
    Nasjola Kristo
    Nov 6, 2025
    5.0
    I really love this store it is very organized it has a fast service and the employees are so good at what they do this Dunkin is awesome.
  • FC
    Florida Chick
    Jul 28, 2025
    5.0
    Stopped with an friend. Definitely will be back.
  • LW
    Linda Wooldridge
    Jul 18, 2025
    1.0
    Bad service, can't get my order right after 3 visits ,done going there....
  • MM
    Michelle
    Jul 16, 2025
    1.0
    3rd time at reopened location. 1st time I as pulled forward and never received my food. 2nd time order was missing items and this morning...bagel burnt, asked for dark but its still untoasted in center and just burnt all around the edges, entirely too much cream cheese and soggy hash browns. I know its Dunkin and they are just trying to move you along but its takes an extra 2 mins to do it the way your customer requested. I won't be back, gave up quality for a new building I guess

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Auburn, MA?

Dunkin' in Auburn, MA is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 4:30 AM to 8:00 PM.

Does the Dunkin' Auburn location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services for customer convenience.