Dunkin'

3.7
449 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Auburn, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
386 Southbridge St, Auburn, MA
01501, United States

Hours

Reviews

3.7
449 reviews
5 stars
194
4 stars
97
3 stars
57
2 stars
20
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Consistency

There were numerous complaints about food quality, including undercooked items and incorrect orders, leading to dissatisfaction.

Cleanliness Issues

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.

Staff Attitude

Many customers noted a lack of friendliness and professionalism among the staff, impacting their overall experience.

Drive-Thru Efficiency

Some customers praised the drive-thru for its speed, while others criticized the layout and service.
  • MM
    megan st marie
    Nov 9, 2025
    1.0
    The staff is horrible, when Roland was manager there was excellent staff and efficient. New staff is horrible you hear inappropriate conversations employees have. I drive across town now due to this.
  • AM
    alex monte
    Oct 26, 2025
    5.0
    Clean bathroom, they even listened to my problem and fixed it 😎😎
  • LS
    Lil Slurr
    Oct 8, 2025
    1.0
    They can’t get the order right for there life
  • JG
    John Goodman
    Oct 7, 2025
    5.0
    Nicest folks ever the ladies took great care of me. Visit often they deserve your business 5 stars
  • MA
    Matheus Altamiro
    Sep 25, 2025
    1.0
    Attendants all don’t have a good education with anyone not to mention that the app drivers are waiting for hours there I think it’s absurd this pessimistic place

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Auburn, MA?

Dunkin' in Auburn, MA is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services.