Arby's

4.0
1887 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
406 Southbridge St, Auburn, MA
01501, United States

Hours

Reviews

4.0
1,887 reviews
5 stars
909
4 stars
480
3 stars
295
2 stars
82
1 star
121

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the roast beef and curly fries, while others reported issues like burnt items and poor taste.

Service Issues

Numerous complaints about poor service, including unresponsive staff, incorrect orders, and rude behavior from employees.

Cleanliness

Generally positive feedback on cleanliness, with many noting clean dining areas and restrooms, though some mentioned unclean tables.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to portion sizes and quality, with some feeling it was not worth the cost.

Customer Experience

Varied experiences reported, with some enjoying the atmosphere and decorations, while others faced frustrating service and long wait times.
  • PM
    Paul “Minskin Cat Daddy” McSorley
    1 day ago
    4.0
    It's Arby's, love the beef and cheddar with mystery meat
  • RF
    Ruby Farhat
    3 days ago
    1.0
    The name should be called Scotty’s cuz Scotty has the meat yall’s meat ain’t all that. Scotty’s is bigger
  • SJ
    Scott Johnson
    Jan 3, 2026
    5.0
    Incredible experience, love the super friendly beautiful staff they fixed my issues with a smile, the food was fresh and hot great job 👍🏾
  • BF
    Bikerz Finest
    Dec 30, 2025
    5.0
    Very clean establishment. The dinning room was spotless. The staff was warm and welcoming. I was so excited to stop here and the food did not disappoint.
  • PL
    Peter Leo
    Dec 23, 2025
    5.0
    I grew up in Auburn and whenever I swing through I stop at this Arby's. The service is quick and the food is typical Arbys but its served well at this location. When I was here most recently the place was clean and the line moved quickly.