A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers noted that the store is clean and well-organized, with some praising specific staff members for maintaining cleanliness.
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.
Product Quality
Customers expressed concerns about the freshness and quality of certain products, particularly produce and meat, with several reports of expired or spoiled items.
Pricing
A significant number of reviews highlighted high prices, with many customers feeling that the store is overpriced compared to competitors.
Checkout Experience
The checkout process received criticism for long wait times and a reliance on self-checkout, leading to frustration among customers.
BM
Brock Manlove
Nov 5, 2025
1.0
echoing what everyone else says...overpriced items galore, most of which you can get anywhere else cheaper. also had a terrible experience with the pharmacist one time while very sick and subsequently switched where I get my meds now.
KM
Keith Morris
Nov 2, 2025
4.0
Clean and organized shelves stocked properly. Hire more cashiers and get rid of the self checkout
CH
Chris Hirsch
Oct 26, 2025
1.0
This stop and shop is dirty.
I always find expired dates on food.
MB
Marc Bernard
Oct 11, 2025
5.0
Roy, the distinguished grocery checker, was superior in his role. He was intuitive and courteous. Your organization is fortunate to have him on staff.
He made the tedious experience of checking out, as. brief as possible and quite pleasant.
His bagger, though I failed to note his name, was also excellent.
Thank you Roy and unnamed colleague.
SH
shawn hampe
Sep 7, 2025
1.0
The nasty gross attitudes here from the self service checkout lady Johanna is awful , we asked for some more bags and the lady gave the worst attitude because she didn’t wanna walk all the way to the other side to get them to bring them back , well we were out of bags …