Dunkin'

4.0
254 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Athol, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1634 S Main St, Athol, MA
01331, United States

Hours

Reviews

4.0
254 reviews
5 stars
134
4 stars
58
3 stars
23
2 stars
12
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unprofessional behavior from staff, along with frequent mistakes in orders.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the quality of coffee and donuts.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted friendly and accommodating staff members, particularly mentioning specific employees.

Inconsistent Experience

Customers noted a mix of good and bad experiences, with some praising fast service while others complained about long wait times and incorrect orders.

Cleanliness Concerns

There were mentions of unsanitary conditions, particularly in the bathrooms, and issues with trash not being cleaned.
  • TC
    Thomas Cruickshank
    Oct 27, 2025
    5.0
    Great food
  • DG
    Danielle Gay
    Sep 10, 2025
    1.0
    Unreal my food was cold and it's cause wasn't cooked.
  • JT
    Jessica Tuttle
    Aug 27, 2025
    1.0
    Employees are super rude. Ordered a hot and an iced coffee in drive thru and a couple food items. We got our food first and then coffees, which were both iced. We tried to get employees attention got ignored, tried knocking on window and got ignored again. Super unprofessional and happe s quite a bit when they make a mistake.
  • JR
    Josh Richardson
    Aug 23, 2025
    1.0
    I have been getting less ice in my coffees for years always have been full with beverage. Today I was told they won't fill them at this location if you get less ice.
  • LN
    Lizza Nyomi
    Jul 21, 2025
    1.0
    Went into this dunkins the other day, everything was great, the food is good, drinks are fine, but there was a older lady there working with another girl, she was yelling at her, im guessing the older lady was a manager. That is completely disrespectful yelling at a staff member ESPECIALLY infront of customers.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Athol, MA?

Dunkin' in Athol, MA is open daily from 4:00 AM to 9:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch at this location.