Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
698 reviews
5 stars
303
4 stars
144
3 stars
110
2 stars
41
1 star
100
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Feedback indicates a mix of friendly and rude service, with several complaints about staff behavior and management.
Food Quality
Customers expressed dissatisfaction with food temperature and freshness, noting that items were often cold or stale.
Cleanliness
Some reviews praised the cleanliness of the restaurant and restrooms, while others highlighted issues with hygiene.
Speed of Service
Numerous reviews mentioned slow service times, particularly in the drive-thru, leading to frustration among customers.
- JCJason CampOct 23, 20255.0Reliable McDonalds with helpful staff
- NENolvia EstradaOct 18, 20251.0Gente inútil que tienen en lugar solo hombres hablando por teléfono
- JBJasper BOct 10, 20251.0I like this McDonalds well enough, the employees are very friendly, but the food is frequently cold and they often forget things in orders. Tonight I ordered through the App, and when I got home after picking it up, I realized the main item from the meal (Spicy McCrispy) wasn’t even in the bag. Usually I wouldn’t care, but those meals have gotten expensive. No way to report stuff like this on the app and not bother employees. So I tried to call, and the guy on the phone couldn’t hear me, his mic kept breaking up, and there was so much beeping and noise in the background that I just hung up. Again, I genuinely am not a big complainer and I know these employees aren’t getting paid enough for me to be frustrated with them. But it is annoying to have a like $7 sandwich on an $11 dollar meal left out of an order. It feels so annoying and suspicious that the most expensive items in an order (and any “extras” like sauces) are the things always somehow magically missing.
- LGLiora GalytskyOct 6, 20251.0not a friendly seller, I ordered ice cream and for the first time in this McDonald's the seller gave me a very small portion of ice cream, when I asked why so little he laughed mockingly and told me take it and go.... this is too bad McDonald's and I do not recommend this particular establishment, because the seller's behavior is unacceptable. I paid for the goods and did not receive them in full and my evening was wasted
- DSDiana ShchepinaSep 30, 20251.0I ordered egg and cheese on plain bagel and they gave me just 2 slices of bagel with no egg and cheese on it. Horrible place to go! Go elsewhere, not here.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 225 Pond St, Ashland?
McDonald's at 225 Pond St, Ashland is open daily from 5:00 AM to midnight.
When is the McDonald's drive-through available?
The drive-through is open every day from 5:00 AM to midnight.
Can I order McDonald's delivery online and what are the delivery hours?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579. Delivery is available Monday to Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 11:30 PM.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup or no-contact delivery?
Yes, the location offers curbside pickup, delivery, same-day delivery, and no-contact delivery for customer convenience.
Is there a McDonald's mobile app available for ordering?
Yes, you can use the McDonald's App available on the Apple App Store and Google Play Store for ordering conveniently.
What services does this McDonald's location provide to customers?
This McDonald's provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What other food options are nearby McDonald's at 225 Pond St?
Nearby food options include Honey Dew Donuts for coffee and donuts, Dunkin' for coffee, donuts, and smoothies, and Speedway offering convenience store items and eat & drink options.
Are there automotive services near the McDonald's location?
Yes, nearby automotive services include Ashland Auto Sales, Ashland Service Center, Devargas Auto Body, Advantage Collision Center, and Alltown Car Wash.
What nearby businesses could be useful to visit before or after dining at McDonald's?
You might consider visiting the Bank of America Financial Center or the LibertyX Bitcoin ATM for financial services, or Destiny Salon for beauty services near McDonald's.