Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Ashland, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
223 reviews
5 stars
103
4 stars
39
3 stars
19
2 stars
7
1 star
55
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders, leading to frustration and dissatisfaction.
Customer Service
Many reviews highlighted poor customer service, including rudeness from staff and lack of proper training.
Speed of Service
Customers frequently mentioned slow service times, particularly during busy hours, contributing to a negative experience.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions, particularly in the bathrooms.
Staff Attitude
Several reviews indicated that staff members displayed a lack of professionalism and courtesy, impacting the overall customer experience.
- VYVenkata Sreekanth YeddulaOct 25, 20251.0I placed the order on phone and went through the drive through to pickup. Staff forgot to give me one item from my order. I had to go back again to pick up the item. No sorry nothing, person just handed over the item like nothing happened. This is the first problem. Second, I asked to put bacon on the cheese sandwich and that was not done. So I went back 3rd time. They made another sandwich. Nice, again no sorry nothing. I asked for refund and person was very rude in telling me that they do not give refund for mobile order. This is not acceptable. I had go 3 times for one order. Spoiled my morning. I am never going back to this place again.
- KKKiOct 16, 20252.0Didn't want to write a negative review, but I have gotten the wrong order twice in the past week. The first time, my boyfriend picked up my mobile order for me, so he didn't know it was wrong until he got home and it wasn't what I ordered. The second time, I ordered for delivery because I did not have time to run out before a remote early morning meeting, and yet again I got the wrong sandwich. Both times, my order was correct on the sticker on the bag, but somehow the food inside was not what I ordered. Disappointed because this Dunkin is so close to where I just moved, but I may have to look into a different location.
- GGGabbooJul 3, 20251.0It pains me to have to write another negative review, but this location has steadily declined over the years. The only reason why I still keep coming to this Dunkin location is because of the convenience of having to pick up the food and drinks and go. Personally, I would never have a problem with ordering customized drinks. Sure, sometimes there would be miscommunications, but it’s nothing I have a problem with. With this specific location when you order in person, they get visibly hostile and act confused and hold up the line to embarrass you. If you try to explain directly to them, you’ll be lucky enough to finally get your order. For this location, I suggest mobile ordering; it’s easier that way so you don’t get in conflict with the staff.
- MHMike HaleyJun 28, 20251.0Stood at the counter for five minutes while the staff ignored me completely until I finally gave up and walked out.
- CDCida DasilvaJun 10, 20254.0Chicken Burrito very watery not what I expected. I won’t buy it again.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Ashland, MA?
Dunkin' in Ashland, MA is open every day from 4:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' Ashland?
Dunkin' Ashland serves breakfast, lunch, and brunch meals.
What special seasonal drinks are available at Dunkin' Ashland this holiday season?
This holiday season, Dunkin' Ashland features the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I use the Dunkin' mobile app to order ahead at this location?
Yes, you can order your Dunkin' favorites ahead of time using the Dunkin' mobile app for a quick grab and go experience.
What are the payment options available at Dunkin' Ashland?
Dunkin' Ashland accepts debit and credit card payments.
Does Dunkin' Ashland have a drive-thru?
Yes, this Dunkin' location has a drive-thru service.
What nearby places can help me find Dunkin' Ashland?
Nearby places such as the LibertyX Bitcoin ATM, Speedway gas station, and U-Haul Neighborhood Dealer can serve as landmarks when locating Dunkin' Ashland on 190 Pond St.
Are there other food and coffee options near Dunkin' Ashland?
Yes, nearby you can find another Dunkin', as well as McDonald's, providing additional fast food and coffee options.
What nearby services are available around Dunkin' Ashland for additional convenience?
Nearby services include A-1 Automotive for car repair, Ashland Mini-Storage for rental storage, and Destiny Salon, Inc. for beauty and hair needs, making it convenient to combine errands with your Dunkin' visit.