Customers generally enjoyed the food, particularly the ice cream and burgers, although there were complaints about moldy buns and poorly assembled burgers.
Customer Service
Service quality varied significantly; many customers reported rude or indifferent staff, while others praised friendly and helpful employees.
Cleanliness
The restaurant was often noted for being clean, although some customers experienced issues with food safety.
Pricing
Several reviews mentioned that the prices were high for the quality of food received, with some feeling it was not worth the cost.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and uncommunicative, though some customers appreciated the efficiency during busy times.
JR
Jonah Retik
Oct 17, 2025
5.0
Good banana split
Good experience
PD
phil desiata
Oct 5, 2025
1.0
staff were mean and they threw a booger in my sisters blizzard
ER
Eli Ramsey
Aug 9, 2025
5.0
Nice staff, I have gone to this spot a tone especially after playing paintball right next to the shop, definitely suggest the New York cheese cake ice cream 🍰
CT
Colleen Thistle
Aug 3, 2025
1.0
Terrible terrible customer service
NICK. the owner/manager was very rude and disrespectful to an eldery person.
I will NEVER go to a dairy queen again.
JT
Joyce Thompson
Jul 23, 2025
5.0
OMG I can't live without this place. The food is a piece of art here. I've never eaten a better burger before. Hotdogs and fries are the tastiest in the town
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Ashland, MA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com cakes.
Does Dairy Queen Grill & Chill provide drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can place an online pickup order at https://www.dairyqueen.com/en-us/order/pickup/n/10138/.
Where is Dairy Queen Grill & Chill located in Ashland, MA?
It is located at 130 Pond St, Ashland, MA 01721-2063, USA.
Are there any nearby places customers can visit along with Dairy Queen Grill & Chill?
Yes, nearby places include Base Coat Nail Spa, Royal Spa, and Big Foot Pizzaria, which you might want to visit before or after enjoying your meal and treats.
Is there a nearby gas station if I need to refuel when visiting Dairy Queen Grill & Chill?
Yes, the Sunoco Gas Station is nearby for automotive needs while visiting Dairy Queen.
Are there other dining options near Dairy Queen Grill & Chill in Ashland?
Yes, nearby dining options include Edens Grill (Brazilian & American cuisine), KingBiBis Ashland (burgers and pizza), and Ashland North End Pizzeria (burgers).
How can I find exclusive deals and offers for Dairy Queen?
Download the Dairy Queen app from https://www.dairyqueen.com/app for exclusive deals and mobile rewards.