Dairy Queen Grill & Chill

4.2
559 reviews
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Business Details

130 Pond St, Ashland, MA
01721-2063, United States
(508) 881-2050
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
130 Pond St, Ashland, MA
01721-2063, United States

Hours

Reviews

4.2
559 reviews
5 stars
319
4 stars
125
3 stars
60
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

While some customers enjoyed the food, there were multiple complaints about food being served cold, incorrect orders, and unsanitary conditions.

Cleanliness

The restaurant was noted for being clean by some customers, but others reported issues with food safety and hygiene.

Kid-Friendly

The establishment was criticized for not being kid-friendly, with reports of staff yelling at children.

Value for Money

Several customers felt the prices were too high for the quality of food received.
  • GG
    Gabboo
    Dec 13, 2025
    1.0
    Not kid friendly :( Workers constantly screaming at kids and teens which is very unprofessional. I understand that they may be loud, but you can’t be yelling at them aggressively. Patience is what would make this establishment better.
  • JG
    Jen Goldberg
    Dec 11, 2025
    1.0
    I went in with my kids to give them a special treat. I ordered three small drinks (along with a reasonably sizable order) and when I got a chance to look at the receipt I noticed one drink was $2.09 and the other two had been combined into a mix and match deal for $5. I asked the girl at the register if it was possible to order them all separately, as that was cheaper, and doing it this way makes no sense. She went and got the manager who was snarky and rude and told me that the register does it automatically and it's cheaper this way and they can't change it. I pointed out that $2.09 three times was cheaper than $5 plus $2.09 and she started yelling at me. When I told her to forget it, she got really rude and at that point we just left. I get that the register may do things automatically, and that fast food workers are paid garbage, but I didn't expect to get shouted at for asking to not pay extra.
  • JR
    Jonah Retik
    Oct 17, 2025
    5.0
    Good banana split Good experience
  • PD
    phil desiata
    Oct 5, 2025
    1.0
    staff were mean and they threw a booger in my sisters blizzard
  • ER
    Eli Ramsey
    Aug 9, 2025
    5.0
    Nice staff, I have gone to this spot a tone especially after playing paintball right next to the shop, definitely suggest the New York cheese cake ice cream 🍰
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Ashland, MA?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.com cakes.