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Stop & Shop

3.8
(700 reviews)

Business Details

905 Massachusetts Avenue, Arlington, MA
02476, United States
(781) 646-3625

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
905 Massachusetts Avenue, Arlington, MA
02476, United States

Hours

Reviews

3.8
700 reviews
5 stars
258
4 stars
207
3 stars
134
2 stars
42
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly at checkout and customer service.

Product Availability

Frequent complaints about empty shelves and limited selection of items, especially produce.

Pricing

Customers noted that prices are generally higher than competitors, leading to dissatisfaction.

Store Condition

Mixed reviews on cleanliness and organization, with some praising the store while others found it cluttered and poorly stocked.
  • BP
    Brad Parker
    Feb 4, 2026
    1.0
    zero stars. every time I got they are out of the thing I went for. Like distilled water. none on the shelf. completely empty. I'll never go to a stop and shot again.
  • JJ
    Justaguy
    Feb 4, 2026
    5.0
    This grocery store literally has everything and they even have store branded items that can help you save alot
  • RM
    Roshan Mandal
    Jan 29, 2026
    1.0
    I had an uncomfortable experience at this Stop & Shop where I felt I was racially profiled by an associate named Ivan. The interaction was unnecessary and made me feel singled out as a customer. I hope management addresses situations like this so all shoppers are treated with respect.
  • AM
    Adam Moscatel
    Dec 17, 2025
    1.0
    Pay more. Check yourself out. Get watched like a thief! When self-checkout first arrived, employees actually helped customers. Now there are double-digit self-checkout lanes and maybe one worker, not assisting, just watching. It feels less like customer service and more like surveillance. On top of that, prices on many items are 30% higher than competitors like Market Basket, so you’re paying more to do the work yourself while being treated like a potential thief. Their slogan used to be “It’s time to Stop & Shop.” New Slogan recommendation: “Stop & Shop, you do it.”
  • KK
    Kay
    Sep 29, 2025
    5.0
    The director at this location is a well educated gentleman. Following a complaint. He was prompt and very understanding. We love stop and shop and so proud of their organic additions to the aisles.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Arlington, MA?

Stop & Shop in Arlington is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery and pickup services?

Yes, customers can shop in-store or online with options for delivery and pickup available.

Brand Certified Facts from Stop & Shop

Stop & Shop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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