Stop & Shop

3.8
695 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
905 Massachusetts Avenue, Arlington, MA
02476, United States

Hours

Reviews

3.8
695 reviews
5 stars
257
4 stars
206
3 stars
134
2 stars
42
1 star
56

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers frequently reported rude and unhelpful staff, particularly at checkout and customer service.

Produce Quality

Many reviews highlighted poor quality and limited selection of produce, with instances of mold and spoilage noted.

Pricing Issues

Several customers expressed dissatisfaction with high prices compared to competitors, indicating a perception of poor value.

Store Cleanliness

While some customers praised the cleanliness of the store, others reported inconsistencies in organization and stock levels.

Checkout Experience

Numerous complaints were made about the checkout process, including long wait times, issues with self-checkout, and inadequate staffing.
  • KK
    Kay
    Sep 29, 2025
    5.0
    The director at this location is a well educated gentleman. Following a complaint. He was prompt and very understanding. We love stop and shop and so proud of their organic additions to the aisles.
  • CS
    Christopher Smith
    Aug 28, 2025
    5.0
    Very pleasant shopping experience. Everything well marked and prices scan accurately. Makes life easy. Thanks, Shop and Stop, keep up the good work.
  • SK
    Sarah Kenton
    Aug 18, 2025
    2.0
    There are groceries here, but the strawberry section is all molded, and the options for bread and fish is very limited. When checking out, the staff went from two to one, which would have been fine if the cashier had helped at ALL and paid enough attention to not let out watermelon ROLL onto the bakery bread. Will avoid at all costs. Tdlr: Poor staff, molding produce, and limited produce.
  • RS
    Ryan S
    Aug 11, 2025
    1.0
    Can never find anything and no one speaks English
  • JP
    Jacob Perkins
    Jun 29, 2025
    2.0
    I normally come here when I need to get more quarters for laundry. I always break a $20 into quarters. I was refused today and told that stop and shop no longer does that, and that the maximum that they can break into quarters is $2. So I'd like to know if this is real or an employee was just being lazy

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Arlington, MA?

Stop & Shop in Arlington is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery and pickup services?

Yes, customers can shop in-store or online with options for delivery and pickup available.