A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers reported rude and unhelpful staff, particularly at checkout and customer service.
Product Availability
Frequent complaints about empty shelves and limited selection of items, especially produce.
Pricing
Customers noted that prices are generally higher than competitors, leading to dissatisfaction.
Store Condition
Mixed reviews on cleanliness and organization, with some praising the store while others found it cluttered and poorly stocked.
BP
Brad Parker
Feb 4, 2026
1.0
zero stars. every time I got they are out of the thing I went for. Like distilled water. none on the shelf. completely empty. I'll never go to a stop and shot again.
JJ
Justaguy
Feb 4, 2026
5.0
This grocery store literally has everything and they even have store branded items that can help you save alot
RM
Roshan Mandal
Jan 29, 2026
1.0
I had an uncomfortable experience at this Stop & Shop where I felt I was racially profiled by an associate named Ivan. The interaction was unnecessary and made me feel singled out as a customer. I hope management addresses situations like this so all shoppers are treated with respect.
AM
Adam Moscatel
Dec 17, 2025
1.0
Pay more. Check yourself out. Get watched like a thief!
When self-checkout first arrived, employees actually helped customers. Now there are double-digit self-checkout lanes and maybe one worker, not assisting, just watching. It feels less like customer service and more like surveillance.
On top of that, prices on many items are 30% higher than competitors like Market Basket, so you’re paying more to do the work yourself while being treated like a potential thief.
Their slogan used to be “It’s time to Stop & Shop.” New Slogan recommendation: “Stop & Shop, you do it.”
KK
Kay
Sep 29, 2025
5.0
The director at this location is a well educated gentleman.
Following a complaint. He was prompt and very understanding.
We love stop and shop and so proud of their organic additions to the aisles.
What are the operating hours of Stop & Shop in Arlington, MA?
Stop & Shop in Arlington is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer delivery and pickup services?
Yes, customers can shop in-store or online with options for delivery and pickup available.
What loyalty program does Stop & Shop provide and what are its benefits?
Stop & Shop offers the GO Rewards loyalty program, which delivers personalized offers and lets customers earn points redeemable for gas or groceries.
What community initiatives does Stop & Shop support?
Stop & Shop is committed to fighting hunger through programs like the Stop & Shop School Food Pantry Program to ensure no student goes to school hungry.
What additional services are available at Stop & Shop Arlington?
Services include Flu Vaccination, Peapod online shopping, SCAN IT! Mobile, RedBox rentals, UPromise, Western Union, Order It!, and Coinstar.
Where is Stop & Shop located in Arlington?
It is located at 905 Massachusetts Avenue, Arlington, MA 02476.
What nearby dining options can I explore before or after shopping at Stop & Shop?
Nearby dining includes Blue Ribbon BBQ for barbecue, Toraya Japanese Restaurant, Lady Siam and Thana Thai Kitchen for Asian cuisine, as well as Magic Bites cafe and bakery.
Are there convenient financial services near Stop & Shop Arlington?
Yes, nearby are Western Union for currency exchange, multiple ATMs including Coinstar Kiosk - Bitcoin ATM, Coinme, Citizens Bank ATM, and TD Bank.
Which nearby places can help me with quick errands when visiting Stop & Shop?
You can visit the nearby Redbox for video rentals, Mystic Wine Shoppe for liquor and wine shopping, and Easy Convenience Store for quick essentials and gas.
How can local attractions like Wellington Tennis Courts enhance my visit to Stop & Shop?
After shopping, you can enjoy some outdoor recreation at nearby Wellington Tennis Courts, a great spot for tennis and park activities in Arlington.
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