Next to the historic Capitol Theatre on Mass Ave, and a stone’s throw from the Minuteman Bikeway, OTTO Arlington serves our signature pies and slices, local craft beer and wine, and offers dine-in, take-out, and delivery.
Many customers praised the pizza for its delicious taste and unique flavors, although some reported issues with freshness and quality.
Service Issues
Numerous reviews highlighted poor service, including long wait times, rude staff, and problems with online orders.
Cleanliness Concerns
Several customers expressed concerns about hygiene and cleanliness in the restaurant.
Delivery Problems
Customers frequently reported issues with delivery, including late arrivals and incorrect orders.
BB
Batman BatGirl
Feb 24, 2026
5.0
Not only was the food delicious and on time the customer service was awesome in the driver who delivered my food rocks
JR
Jhom victor Goulart rocha
Jan 16, 2026
1.0
Terrible service, rude staff.
YZ
Yusuf Özalp
Jan 12, 2026
1.0
This place is a total mess, there’s absolutely no hygiene. We found multiple hair strands in the pizza, and my family and I were vomiting for hours after we got home.
CT
CyNthia Thuis
Jan 3, 2026
2.0
The pizza is great, but I have no idea why they even have tables, we wanted to dine in and they brought our food in boxes. Sure they added paper plates but this was not the experience it could have been, despite there being a giant pizza oven working hard it’s extremely cold, they have barely any drinks and we ended up just taking the pizza home. A bit unfortunate because the pizza is genuinely delicious!
KB
Kim Bethea
Nov 4, 2025
5.0
Had delivery. Came pretty quickly. Pizza was hot and delicious. All 5 of us really enjoyed the pizza.
What are the operating hours of OTTO in Arlington, MA?
OTTO is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
What types of payment does OTTO accept?
OTTO accepts American Express, Cash, MasterCard, and Visa.
Does OTTO offer delivery and takeout services?
Yes, OTTO offers delivery including no-contact delivery, as well as takeout options.
Is OTTO suitable for casual dining?
Yes, OTTO has a casual dress code and welcomes families and LGBTQ+ guests, providing a comfortable dining atmosphere.
Can I order OTTO's signature pizzas online?
Yes, you can order OTTO's signature pies and slices online through their order website or mobile apps available on iOS and Android.
What types of food does OTTO serve?
OTTO serves pizza including gluten-free, vegetarian, and vegan options, along with local craft beer and wine.
Are there parking options available near OTTO?
Yes, there is both free and paid street parking available near OTTO.
What are some nearby places of interest to OTTO on Massachusetts Ave?
Nearby attractions include the historic Capitol Theatre for moviegoers, Capitol Creamery for ice cream and smoothies, and Quebrada Bakery Co. for breakfast and cafe options. These spots can be visited before or after dining at OTTO.
How can the nearby Capitol Theatre enhance my visit to OTTO?
You can enjoy a movie or live theatre performance at the Capitol Theatre, which is located next to OTTO. Combining a theatre visit with dining at OTTO makes for a convenient and enjoyable outing on Massachusetts Ave.
Are there other dining options near OTTO if I want to explore?
Yes, nearby dining options include Italian restaurants like Comella's and Ristorante Olivio, American pubs such as Town Tavern, and Asian cuisine at New Asia and Little Q Hot Pot.