Dunkin'

Reviews

• EV

  Edwin Vonderbeck

  Oct 22, 2025
  5.0
  Great with drive up service
• PC

  Patrice C

  Oct 21, 2025
  1.0
  This Dunks has gone downhill so fast, I have never waited 10 min for an ice and hot coffee in my life. The heavy girl with the long hair is EXTREMELY SLOW!! she lines up the empty cups and makes one at a time leaving the completed order without handing it to the customer!! She makes them all at once and makes the customer waits for her to finish!! Instead of banging out the orders as they come in and handing it to the customer. She needs to be retrained!! The girl with the short black bowl haircut ringing up the orders is so rude, instead of apologizing for making customers wait a ridiculous amount of time for a coffee her response is “Have a nice dayyyyy” with sarcasm! Someone you just want to slap!! Dunks on Broadway is fast, friendly and you ALWAYS leave with what you ordered!!!
• O

  -o- -o-

  Oct 19, 2025
  5.0
  This Dunkin’ on Summer Street is one of those rare locations that just quietly excels at being exactly what you need it to be. The staff here are consistently great — friendly, efficient, and somehow manage to stay cheerful even during the morning rush. Orders come out quickly and correctly, whether you’re grabbing a coffee, a sandwich, or one of those random donut runs that “wasn’t supposed to happen” but always does. The place itself is usually clean and well kept, which honestly sets it apart from many other Dunkin’ locations in the area. Tables are wiped down, floors are tidy, and even the pickup counter looks organized. You can tell the crew here takes pride in keeping things running smoothly. One unexpected bonus — it’s actually a really convenient and safe meeting spot. I use it a lot for Craigslist transactions or quick in-person pickups and drop-offs. It’s well-lit, has a steady flow of people, and plenty of visibility both inside and in the parking lot, even at night. You never feel sketchy meeting someone here, which is a rare compliment for any public space these days. Parking is easy, the location’s central, and the vibe is generally positive and welcoming. Whether you’re starting your morning, running errands, or doing an after-hours caffeine pit stop, this Dunkin’ delivers exactly what you want — good coffee, quick service, and a safe, friendly environment. Definitely one of the better-run Dunkins in the Arlington area — reliable, consistent, and just a notch above the rest. 👍
• MS

  M S

  Oct 13, 2025
  5.0
  I want to give kudos to Paul and Aliaahn. I'm not from the neighborhood. A friend and I just stopped in for a cup of coffee and a bite to eat and got the best service from these two young gentlemen. Keep up the work guys you rock!
• SH

  sabrina hamitouche

  Oct 4, 2025
  1.0
  This is the first time I’ve seen this Dunkin’ in such poor condition. The tables were dirty, the floor was full of trash and napkins, and the rugs were very stained. The trash bins were overflowing, and the employees were sitting around doing nothing. One of them was even charging a phone using a long cable across the customer area It’s a shame, because after the recent renovation, the place looks beautiful and much brighter. I usually come here every day, but I hadn’t been in about four weeks and I was really disappointed to see it like this today. I hope management takes action to improve the cleanliness and professionalism of the staff.

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