Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Arlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly from a specific manager.
Staff Friendliness
Despite service issues, many reviews highlighted the friendliness and kindness of the staff.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and incorrect orders.
Cleanliness Concerns
Several reviews noted cleanliness issues, particularly in the bathrooms and food handling practices.
Inconsistent Experience
Overall experiences varied widely, with some customers enjoying their visits while others had significant complaints.
DQ
Dylan Quinn
Dec 21, 2025
5.0
I dropped my coffee! They gave me a new one for free very kind people here
RO
Rose O.
Nov 15, 2025
1.0
I ordered a sandwich and coffee online and came to the store 20 minutes later to pick up. I waited well over 30 minutes IN STORE while others got their orders and left. They kept saying it’ll be out soon but by the time my sandwich came out my hot coffee was cold. Don’t bother ordering here.
MH
Michael Helsmoortel
Oct 8, 2025
3.0
Not the best Dunkins. But maybe I am spoiled by the one I usually go to in Watertown where the orders come out so quick, its like the team knows what you are going to order before you do.
So this place took a long time to get my order out and the couple people before me were frustrated about their orders taking so long as well.
KK
Katrina
Apr 24, 2021
5.0
Friendly staff and the coffee is well made , at odd hours they will have lines but its not that unbearable.