Dunkin'

4.0
290 reviews
Decked Out Lattes
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Business Details

1234 Massachusetts Ave, Arlington, MA
02476, United States
(781) 777-2030
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1234 Massachusetts Ave, Arlington, MA
02476, United States

Hours

Reviews

4.0
290 reviews
5 stars
146
4 stars
65
3 stars
33
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, with many expressing frustration over slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, particularly with mobile orders, leading to dissatisfaction among customers.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly service while others reported rude or unprofessional behavior, particularly from management.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms, which detracted from their overall experience.

Product Quality

While some customers enjoyed the coffee and food, others complained about stale items and inconsistent quality, particularly with baked goods.
  • RO
    Rose O.
    Nov 15, 2025
    1.0
    I ordered a sandwich and coffee online and came to the store 20 minutes later to pick up. I waited well over 30 minutes IN STORE while others got their orders and left. They kept saying it’ll be out soon but by the time my sandwich came out my hot coffee was cold. Don’t bother ordering here.
  • MH
    Michael Helsmoortel
    Oct 8, 2025
    3.0
    Not the best Dunkins. But maybe I am spoiled by the one I usually go to in Watertown where the orders come out so quick, its like the team knows what you are going to order before you do. So this place took a long time to get my order out and the couple people before me were frustrated about their orders taking so long as well.
  • DK
    Dongin Ryan Kang
    Aug 22, 2025
    1.0
    Terrible service. Ordered a breakfast sandwich. Waited 20 min and the cook has the audacity to lie with an attitude saying that she called my order but nobody came so someone else must have taken it. I was standing right there and nobody had called my order. She then took a different sandwich that was not being picked up and reheated it before handing to me. I threw it in the trash. Management, you need to figure out a better way to hand off the right order to customers because there were multiple in front of me who weren't receiving the right orders.
  • OR
    Olivia Rossetti
    Aug 6, 2025
    1.0
    Awful experience this morning. Waited over 15 mins for a small coffee and bagel with cream cheese. I asked for jelly on the side of my bagel and the employee told me I needed to pay for it and I didn’t add it to my to go order (you can’t on the app anyways.) Jelly is supposed to be free on the side of a sandwich! She just didn’t want to go and grab it for me. Customer service was horrible.
  • CV
    Charli Valle
    Jun 16, 2025
    5.0
    My coffe everyday
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Arlington, MA?

Dunkin' in Arlington, MA is open Monday through Saturday from 5:00 AM to 8:00 PM and Sunday from 6:00 AM to 7:00 PM.

What holiday beverages does Dunkin' currently offer?

They offer the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher as part of their holiday menu.