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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(293 reviews)

Business Details

(781) 777-2030
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1234 Massachusetts Ave, Arlington, MA
02476, United States

Hours

Reviews

4.0
293 reviews
5 stars
149
4 stars
65
3 stars
33
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly from a specific manager.

Staff Friendliness

Despite service issues, many reviews highlighted the friendliness and kindness of the staff.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and incorrect orders.

Cleanliness Concerns

Several reviews noted cleanliness issues, particularly in the bathrooms and food handling practices.

Inconsistent Experience

Overall experiences varied widely, with some customers enjoying their visits while others had significant complaints.
  • DQ
    Dylan Quinn
    Dec 21, 2025
    5.0
    I dropped my coffee! They gave me a new one for free very kind people here
  • RO
    Rose O.
    Nov 15, 2025
    1.0
    I ordered a sandwich and coffee online and came to the store 20 minutes later to pick up. I waited well over 30 minutes IN STORE while others got their orders and left. They kept saying it’ll be out soon but by the time my sandwich came out my hot coffee was cold. Don’t bother ordering here.
  • MH
    Michael Helsmoortel
    Oct 8, 2025
    3.0
    Not the best Dunkins. But maybe I am spoiled by the one I usually go to in Watertown where the orders come out so quick, its like the team knows what you are going to order before you do. So this place took a long time to get my order out and the couple people before me were frustrated about their orders taking so long as well.
  • KK
    Katrina
    Apr 24, 2021
    5.0
    Friendly staff and the coffee is well made , at odd hours they will have lines but its not that unbearable.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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