Dunkin'

4.2
244 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Arlington, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 Broadway, Arlington, MA
02474, United States

Hours

Reviews

4.2
244 reviews
5 stars
144
4 stars
49
3 stars
21
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and kind staff, particularly highlighting the manager Aziz for his excellent service.

Order Accuracy

Several reviews noted issues with order accuracy, including incorrect items and poorly prepared food.

Speed of Service

While some customers appreciated the fast service, others reported long wait times, especially during busy periods.

Quality of Food and Drinks

Feedback on the quality of food and drinks was mixed, with some enjoying their orders while others complained about weak coffee and undercooked bacon.

Cleanliness

There were complaints about cleanliness, with some customers describing the location as filthy.
  • MC
    Michaela Catanzaro
    Nov 3, 2025
    5.0
    The Dunkin’ Donuts in Arlington is truly exceptional. Aziz and his team are unbelievably kind, efficient, and dedicated—they consistently go above and beyond in everything they do. I used to watch Aziz greet customers by name, always followed by a warm “my friend,” and before I knew it, I became one of them. 🥹 It’s such a special feeling to walk into a place where you can feel the sense of community. The entire staff is tremendous—friendly, professional, and always attentive. I really need to make a point to learn more of their names, because every single person there contributes to the welcoming atmosphere and consistent quality. Everything at this location is done with care, from how they make your order to how they treat each guest. I’m truly grateful that this is my morning Dunkin’s. Thank you to Aziz and the whole team for setting the standard for what excellent service and kindness look like!
  • KK
    K K
    Nov 2, 2025
    1.0
    Decided to try this Dunks before heading into work… now I have the stale, burnt taste of disappointment. Unpleasant to encounter a grumpy gentleman early in the morning; order was delayed due to poor communication between staff; food order was charred and tough, coffee watery. The 8 dollars I spent would have been better spent on lottery tickets, I’ll stick to my regular spots next time
  • EK
    Ellie Kay
    Oct 26, 2025
    5.0
    This is the best Dunkin in Arlington. Aziz is so kind, he knows many customers by name and always greets them with a smile. He runs a great team who made our order quickly and correctly. Aziz makes your Dunkin run painless and pleasant.
  • IV
    Im The Onr Vyas
    Oct 4, 2025
    1.0
    Terrible service. If Aziz is working, be careful
  • JU
    jill Updegraph
    Aug 16, 2025
    1.0
    Updated! I originally wrote this review a month or more ago, bemoaning the disappointing coffee: “I mostly try to avoid this location after once getting a latte that was so weak, that it tasted like they had made it with coffee they had already used to make another drink first. Today, I decided to give them another try and ordered a medium latte. When I tasted it, it was noticeably weaker than the lattes I get at other locations. I had to take it home and add a double espresso to it to make it palatable. I will continue to avoid this location again in the future.” Then, a few weeks ago, I decided to go in just to buy a few glazed munchkins. Figured they couldn’t screw that up since they are all the same. When I got home, I found that instead of the usual glazed munchkin, which they must have run out of, they had instead, put glaze on some plain munchkins and gave me those without telling me. Not the end of the world but not what I ordered either.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Arlington, MA?

Dunkin' in Arlington, MA is open daily from 5:00 AM to 7:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.