Dunkin'

3.9
372 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Andover, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
139 River Rd, Andover, MA
01810, United States

Hours

Reviews

3.9
372 reviews
5 stars
163
4 stars
99
3 stars
52
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor attitudes, while a few mention friendly and helpful employees.

Order Accuracy

Numerous customers reported issues with order accuracy, including wrong items and missing components, leading to frustration.

Speed of Service

While some customers praised the speed of service during busy times, others experienced long wait times and slow service, particularly when the store was less busy.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Product Quality

The quality of food and beverages varied, with some customers enjoying their orders while others complained about bad taste and incorrect preparation.
  • TO
    Tanner Olsen
    Oct 8, 2025
    3.0
    Average Dunks
  • AM
    Andrew Moynihan
    Sep 22, 2025
    1.0
    I’ve don’t like to leave negative reviews but I’ve never met a more incompetently ran establishment in my life, half the time you go in their they are just ignoring you and on their phones
  • CW
    Chicken Wing
    Sep 8, 2025
    1.0
    The workers are RUDE , always have an attitude. They don’t make you feel comfortable if anything they make you feel uncomfortable.
  • BM
    Blue Morse
    Aug 9, 2025
    4.0
    It is a normal dunkin' so it is great.
  • DT
    Darlene Tsiorbas
    Jun 15, 2025
    4.0
    Didn’t get my order quite right

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' at 139 River Rd in Andover, MA?

Dunkin' is open Monday through Saturday from 4:30 AM to 8:00 PM and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, the Dunkin' at 139 River Rd offers both delivery and curbside pickup services.