Brand Certified
Dunkin'
3.2(250 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
175 University Dr, Amherst, MA
01002, United States
Certified by Dunkin' • Mar 01, 2026
(413) 253-8167
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Amherst, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.2
250 reviews
5 stars
90
4 stars
42
3 stars
25
2 stars
18
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.
Staffing Issues
Many customers noted that the location is often understaffed, leading to slow service and increased frustration.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, stale items, and unsatisfactory preparation.
Customer Experience
Customers reported a generally negative experience due to rude interactions and a lack of professionalism from management.
- KKkylieFeb 22, 20265.0the person working this morning (around 6) was great! he made my bucket of coffee perfect!
- PPPFeb 17, 20261.0Absolute trash, put in a pick up order and they handed me a bag of uncooked, mashed up hash browns. All they have to do is toast frozen hash browns until they’re done, not sure how they messed this one up, but it was inedible . I will never return to this location .
- VVVarshiniFeb 14, 20261.0Genuinely only go to this place if you hate yourself, the service is terrible, they get your order entirely wrong then give attitude when they have to remake it… they yell aggressively too and throw your bag and receipt at you like you’re a dirty dog on the road. if you have a humiliation kink, this is the place for you
- CTCharles TabbJan 7, 20261.0Paid for a sandwich that I just ended up throwing away smh this is very disgusting, employee eating while making my order!
- EGEnes GecimDec 1, 20251.0I’ve been here for about 20 minutes. There are only three customers, yet my break is already over just for getting one coffee — and the coffee is ice-cold and worthless
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' on weekdays?
Dunkin' in Amherst, MA is open from 5:00 AM to 8:00 PM Monday through Friday.
Does Dunkin' offer delivery and curbside pickup?
Yes, Dunkin' offers both delivery and curbside pickup services.
What are some featured holiday drinks at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What types of food and drinks does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Can I order ahead or use an app to get my Dunkin' favorites faster?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab and go experience.
Is there a drive-thru available at Dunkin' Amherst, MA?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering and pickup.
What nearby restaurants can I visit before or after enjoying Dunkin'?
Nearby restaurants include ZENSHI Handcrafted Sushi, China Dynasty Restaurant and Lounge, Ginger Garden, Omi Omy, and Papa Johns Pizza, offering a variety of cuisine options.
Are there any health and medical facilities near Dunkin' Amherst?
Yes, nearby health facilities include Cooley Dickinson Hospital Blood Draw Lab, Amherst Community Health Center, Cooley Dickinson Medical Group Interventional Radiology, Denise Spence, MD, and Paul Baecher, MD.
Where can I find nearby grooming or wellness services close to Dunkin'?
Nearby grooming and wellness services include VIP Nails (nail and beauty salon), Supercuts (hair salon), and Resonance Hot Yoga + Massage (yoga studio and gym).
Are there nearby grocery and retail stores near Dunkin' Amherst?
Yes, Big Y World Class Market is a nearby supermarket, and there are several auto parts stores such as AUTO PLUS, AutoZone, and Fisher Auto Parts in the vicinity.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website