Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Amherst, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
246 reviews
5 stars
88
4 stars
42
3 stars
25
2 stars
18
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and frequent order mistakes.
Staffing Issues
Many customers noted that the location is often understaffed, leading to slow service and increased frustration.
Management Concerns
Several reviews mentioned unprofessional behavior from management, contributing to a negative customer experience.
Product Quality
Customers reported issues with food and drink quality, including incorrect orders and stale items.
- CTCharles Tabb5 days ago1.0Paid for a sandwich that I just ended up throwing away smh this is very disgusting, employee eating while making my order!
- EGEnes GecimDec 1, 20251.0I’ve been here for about 20 minutes. There are only three customers, yet my break is already over just for getting one coffee — and the coffee is ice-cold and worthless
- ZVZavier VargasNov 2, 20252.0Man with short curly hair, skin beard, average height or a little above; very rude, spoke in a low tone through headset, could barely hear, only asked 2 questions regarding the menu, tried ordering something off menu, rudely replied, tried ordering something ON the menu, rudely replied, got to the window, not a word from him. Service there is usually subpar, but that was the worst yet.
- CMCenk MalazgirtOct 30, 20255.0very good 👍
- RLRicardo LynchOct 23, 20252.0if you feel like waiting 10-15+ minutes in the drive thru for someone to acknowledge the presence of you or one of few cars, then come here.
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' on weekdays?
Dunkin' in Amherst, MA is open from 5:00 AM to 8:00 PM Monday through Friday.
Does Dunkin' offer delivery and curbside pickup?
Yes, Dunkin' offers both delivery and curbside pickup services.
What are some featured holiday drinks at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What types of food and drinks does Dunkin' specialize in?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Can I order ahead or use an app to get my Dunkin' favorites faster?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android devices for a fast grab and go experience.
Is there a drive-thru available at Dunkin' Amherst, MA?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering and pickup.
What nearby restaurants can I visit before or after enjoying Dunkin'?
Nearby restaurants include ZENSHI Handcrafted Sushi, China Dynasty Restaurant and Lounge, Ginger Garden, Omi Omy, and Papa Johns Pizza, offering a variety of cuisine options.
Are there any health and medical facilities near Dunkin' Amherst?
Yes, nearby health facilities include Cooley Dickinson Hospital Blood Draw Lab, Amherst Community Health Center, Cooley Dickinson Medical Group Interventional Radiology, Denise Spence, MD, and Paul Baecher, MD.
Where can I find nearby grooming or wellness services close to Dunkin'?
Nearby grooming and wellness services include VIP Nails (nail and beauty salon), Supercuts (hair salon), and Resonance Hot Yoga + Massage (yoga studio and gym).
Are there nearby grocery and retail stores near Dunkin' Amherst?
Yes, Big Y World Class Market is a nearby supermarket, and there are several auto parts stores such as AUTO PLUS, AutoZone, and Fisher Auto Parts in the vicinity.