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Bruegger's Bagels

3.8
(295 reviews)

Business Details

170 N Pleasant St, Amherst, MA
01002, United States
(413) 253-5713
https://locations.brueggers.com/us/ma/amherst/170-n-pleasant-st

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
170 N Pleasant St, Amherst, MA
01002, United States

Hours

Reviews

3.8
295 reviews
5 stars
143
4 stars
60
3 stars
36
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff and long wait times for orders.

Cleanliness

Numerous reviews highlighted the dirty and unkempt state of the restaurant, with some questioning its health standards.

Bagel Quality

While some customers praised the bagels, others noted a decline in quality and variety, with complaints about bagels being out of stock.

Atmosphere

The lack of seating and an uninviting atmosphere were frequently mentioned, contributing to a negative dining experience.

Management Concerns

Several reviews indicated a lack of effective management and staffing, leading to operational issues and customer dissatisfaction.
  • RT
    Rachel Tappe
    Oct 11, 2025
    4.0
    It was completely fine, absolutely nothing wrong with it. I miss New York.
  • TW
    Tod Woolf
    Oct 6, 2025
    1.0
    Most bagel varietiea were out at 10Aam on Sunday. I got a five cheese "bagel" which waa actually just bread. It took 30 minutes to get my order, even though there were just 3 groups in front of me. The guys behind the counter were nice enough, but poorly groomed, and shoild have had hair nets. The place was in need of upgrading. I love Bruggers in general,cbitvnot this one.I
  • AM
    alberto martinez
    Oct 4, 2025
    1.0
    Ordered 2 bacon egg cheese bagels, no bacon. Sweet
  • LP
    Liam Pitrat
    Sep 29, 2025
    1.0
    Showed up during business hours listed on website and it was closed. No sign on the door or any notice online. Waste of time
  • DM
    Doris Mundo
    Sep 28, 2025
    1.0
    Very odd encounter. Went into restaurant around 7:30 AM today. On approach store was dark. Register on, bagels, out, cold drinks where they should be. Only thing missing was staff. Called out, no response, went closer to kitchen and called out...no answer. Started to call Amherst police Department, as I worried something sinister or medical may have happened. My friend jiggle a door know and a surprised young man came out stating, "We're closed. Staff person no showed." I suggested he lock the front door to prevent others coming in. This is not the same Bruegger's that I knew and loved years ago. There food may still be great, but their days and hours of operation seem to change by the moment, which means I can't plan ahead.🤔😕

Frequently Asked Questions About Bruegger's Bagels

What are the operating hours of Bruegger's Bagels at 170 N Pleasant St, Amherst?

Bruegger's Bagels is open daily from 6:30 AM to 2:00 PM.

What types of food does Bruegger's Bagels specialize in?

Bruegger's Bagels specializes in authentic New York style bagels, gourmet topped bagels, breakfast and deli sandwiches, and coffee including hot coffee and cold brew.

Brand Certified Facts from Bruegger's Bagels

This information is certified by Bruegger's Bagels and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Official website
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