Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers frequently reported poor service, including rude staff and long wait times for orders.
Cleanliness
Many reviews highlighted the dirty and unkempt state of the restaurant, with concerns about hygiene and maintenance.
Bagel Quality
While some customers praised the bagels, others noted a decline in quality and variety, with complaints about bagels being out of stock.
Atmosphere
The atmosphere was described as uninviting, with a lack of seating and a chaotic ordering process.
Staff Friendliness
Though some staff were noted as friendly, many reviews mentioned a lack of enthusiasm and professionalism among employees.
RT
Rachel Tappe
Oct 11, 2025
4.0
It was completely fine, absolutely nothing wrong with it. I miss New York.
TW
Tod Woolf
Oct 6, 2025
1.0
Most bagel varietiea were out at 10Aam on Sunday. I got a five cheese "bagel" which waa actually just bread. It took 30 minutes to get my order, even though there were just 3 groups in front of me. The guys behind the counter were nice enough, but poorly groomed, and shoild have had hair nets. The place was in need of upgrading. I love Bruggers in general,cbitvnot this one.I
AM
alberto martinez
Oct 4, 2025
1.0
Ordered 2 bacon egg cheese bagels, no bacon. Sweet
LP
Liam Pitrat
Sep 29, 2025
1.0
Showed up during business hours listed on website and it was closed. No sign on the door or any notice online. Waste of time
DM
Doris Mundo
Sep 28, 2025
1.0
Very odd encounter. Went into restaurant around 7:30 AM today. On approach store was dark. Register on, bagels, out, cold drinks where they should be. Only thing missing was staff. Called out, no response, went closer to kitchen and called out...no answer. Started to call Amherst police Department, as I worried something sinister or medical may have happened. My friend jiggle a door know and a surprised young man came out stating, "We're closed. Staff person no showed." I suggested he lock the front door to prevent others coming in.
This is not the same Bruegger's that I knew and loved years ago. There food may still be great, but their days and hours of operation seem to change by the moment, which means I can't plan ahead.🤔😕
Frequently Asked Questions About Bruegger's Bagels
What are the operating hours of Bruegger's Bagels at 170 N Pleasant St, Amherst?
Bruegger's Bagels is open daily from 6:30 AM to 2:00 PM.
What types of food does Bruegger's Bagels specialize in?
Bruegger's Bagels specializes in authentic New York style bagels, gourmet topped bagels, breakfast and deli sandwiches, and coffee including hot coffee and cold brew.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels offers breakfast and lunch catering services that can be ordered online.
Can I order ahead or get takeout from Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app and takeout is available.
What payment methods are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Discover, Mastercard, Visa, cash, and mobile payments such as Android Pay, Apple Pay, Samsung Pay, and contactless payments.
Does Bruegger's Bagels have facilities for dine-in and restrooms?
Yes, Bruegger's Bagels offers dine-in service and has restrooms available for customers.
What nearby places can I visit around Bruegger's Bagels in Amherst?
Nearby places include Carefree Cakery (bakery and cupcake shop), Knowles Flower Shop, Henion Bakery, and Share Amherst coffee shop, all within close proximity for a diverse visit.
Are there other food and drink options near Bruegger's Bagels?
Yes, nearby options include The Humble Peach (vegetarian restaurant and smoothie bar), Chez Albert (French restaurant), Amherst Crepes (French restaurant), and IYA Sushi and Noodle Kitchen (Japanese and Asian cuisine).
What shops and services can I find near Bruegger's Bagels for outings?
Nearby you can find Zanna (women's clothing and shoe store), Mary Moore Design (home goods and interior design), LeftClick Amherst (electronics and thrift store), and United States Postal Service for postal needs.
How can nearby places help me plan my visit to Bruegger's Bagels?
You can enjoy a variety of experiences by visiting local shops and restaurants like Carefree Cakery for sweets before or after your bagel, or stop by Share Amherst coffee shop for another coffee option. After a meal, consider visiting nearby shops such as Zanna or Mary Moore Design for shopping or exploring the local scene.