Stop & Shop

3.8
671 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
100 Macy Street, Amesbury, MA
01913, United States

Hours

Reviews

3.8
671 reviews
5 stars
283
4 stars
176
3 stars
102
2 stars
43
1 star
67

What are people saying?

AI-generated from recent customer reviews

Pricing

Customers consistently reported high prices compared to competitors, with many expressing dissatisfaction over perceived value.

Customer Service

Numerous reviews highlighted poor customer service, particularly at checkout and self-service areas, with reports of rude staff and inadequate assistance.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.

Checkout Experience

Long lines and understaffed checkout areas were common complaints, leading to frustration among customers.

Product Quality

While some customers appreciated the quality of certain products, particularly in the bakery and produce sections, others noted inconsistencies and issues with stock availability.
  • MB
    Mariah Burk
    2 days ago
    1.0
    This store made me check expirations at every store I go to. Everything I picked up here was expired by either a couple months or a year.
  • TS
    Toni Sawyer
    Nov 17, 2025
    1.0
    3 packages of meat bad!!!!!!! Just purchased Saturday and froze they are bad!!!!!!!
  • JF
    Josh Fichtner
    Oct 31, 2025
    3.0
    Too expensive, they say the prices are lower but I don't see it.
  • CH
    Chuck Hub
    Sep 19, 2025
    3.0
    I use the pharmacy here, all good. But to kill time I went price checking. WOW, compared to Shaws, Hannafords and Market Basket, their prices are ridiculous.
  • SC
    shannon cloutier
    Sep 18, 2025
    2.0
    This review is for the bakery department. I went there specifically to pick up a birthday cake. I had asked them kindly if they could write happy birthday on it. Both of the two workers gave an attitude and acted like it was a huge inconvenience. The one who did write on it was rushing and didn’t even care how poorly it came out. I will not be going back.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Amesbury?

Stop & Shop in Amesbury is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop provides delivery services allowing you to shop from home and have your groceries delivered.