Brand Certified
Dunkin'
3.9(487 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
80 Macy St, Amesbury, MA
01913, United States
Certified by Dunkin' • Feb 22, 2026
(978) 388-3076
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Amesbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
487 reviews
5 stars
238
4 stars
109
3 stars
42
2 stars
25
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Wait Times
Many customers experienced long wait times both in-store and at the drive-thru, often leading to frustration.
Positive Staff Recognition
Despite the negative feedback, some customers praised specific staff members for their friendly service and helpfulness.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their visits while many others expressed disappointment and frustration.
- AOAbby ONeillJan 31, 20261.0Rude immature employees. Yelling about my order, making fun of it for no reason when I was right there listening to it all. So absurd.
- MMMolly McDonaldJan 25, 20265.0I picked up donuts and coffee for an event this morning, but the real reason I am leaving this review is to give a shout out to Nadia, who helped me with my car as she was arriving for work. I pulled into the parking lot and my car would not start again and she helped me jump my car. Thank you so much!
- JBJim BuresJan 15, 20265.0The cashier brought our coffees out to us where we were sitting. Great service!
- JGJosh GJan 7, 20261.0Rude employees for a mistake they made.
- SLShannon LowellDec 26, 20251.0December 22, Pre-ordered a dozen chocolate crullers to be picked up Wednesday, December 24. Asked if I needed to pay when ordered or at pick up. Very nice girl at counter stated when I pick up. Wednesday I go to pick up, a different woman rudely told me they didn't have them. They sold them. Said I was supposed to be there early. I told her there was no time on the order, and I wouldn't have ordered them for early morning as I had to work. She said she'd get the manager... he came out, didn't say anything to me... she repeated that I was supposed to be there, this time she said 11am. I again said, no...I knew I wouldn't be available until afternoon. Again, she RUDELY said, well "they are gone, you were supposed to come early. You can come early tomorrow morning." I needed them Wednesday night.... that's why I ordered them for Wednesday.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Amesbury?
Dunkin' in Amesbury is open 24 hours a day, 7 days a week, for in-store service. Delivery services operate from 4:30 AM to 9:30 PM daily.
Where is the Dunkin' located in Amesbury, MA?
Dunkin' is located at 80 Macy St, Essex, Amesbury, MA 01913, across from Irving Gas.
Does this Dunkin' location offer drive-thru and delivery services?
Yes, this Dunkin' location offers both drive-thru and delivery services for customer convenience.
What seasonal drinks are currently available at Dunkin' Amesbury?
You can try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Can I order ahead using a mobile app for faster service at Dunkin' Amesbury?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab-and-go experience. The app is available on both Apple App Store and Google Play Store.
What payment methods are accepted at Dunkin' Amesbury?
Dunkin' accepts debit and credit card payments for your convenience.
I am visiting Amesbury; are there other coffee shops near Dunkin'?
Yes, nearby coffee shops include another Dunkin' location and Irving Oil, which also serves as a convenience store with coffee offerings, making it easy to grab coffee nearby.
What dining options are available near Dunkin' for customers looking for variety?
Near Dunkin', you can find Charlie's Pizza, Domino's Pizza, Localist Roast Beef and Pizza, McDonald's, Papa Gino's, Acapulcos Mexican Family Restaurant, Grande Mexico Restaurant and Cantina, and 99 Restaurants for diverse dining options.
Are there convenient places nearby to fuel up or shop for essentials when visiting Dunkin'?
Yes, nearby gas stations and convenience stores include Mobil, Irving Oil, Circle K, and Stop & Shop, allowing you to fuel up or shop for essentials before or after your visit to Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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