Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Amesbury, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of empathy from management.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders, leading to customer frustration.
Wait Times
Long wait times in both drive-thru and in-store, with multiple reviews highlighting delays regardless of the time of day.
Mixed Experiences
While some customers praised specific staff members for their friendliness and service, overall experiences varied widely, with many expressing dissatisfaction.
JG
Josh G
5 days ago
1.0
Rude employees for a mistake they made.
BS
Bailee Schwartz
Dec 28, 2025
2.0
Workers are rude. I am allergic to chocolate chips and I asked for a muffin specifically without chocolate chips and they put the muffin upside down so I can’t see it. Finally I get home and I flip my muffin over and I see chocolate chips.
SL
Shannon Lowell
Dec 26, 2025
1.0
December 22, Pre-ordered a dozen chocolate crullers to be picked up Wednesday, December 24. Asked if I needed to pay when ordered or at pick up. Very nice girl at counter stated when I pick up.
Wednesday I go to pick up, a different woman rudely told me they didn't have them. They sold them. Said I was supposed to be there early. I told her there was no time on the order, and I wouldn't have ordered them for early morning as I had to work. She said she'd get the manager... he came out, didn't say anything to me... she repeated that I was supposed to be there, this time she said 11am. I again said, no...I knew I wouldn't be available until afternoon. Again, she RUDELY said, well "they are gone, you were supposed to come early. You can come early tomorrow morning."
I needed them Wednesday night.... that's why I ordered them for Wednesday.
AC
Andrew Chace
Dec 26, 2025
1.0
Waited in line for a prolonged period of time and was never acknowledged once until I walked out. Ended up going through drive through for them to mess up my order anyway.
KM
Kim Mitchell
Dec 6, 2025
3.0
I come to this location every day on my way to work and every day I have to check my coffee to see if it's been stirred. How hard is it to stir coffee. How do they expect the driver to risk an accident becuz they couldn't take those last few seconds to stir the coffee. I leave a dollar tip if its stirred. If its not..oh well. If I have finish their job they dont deserve a tip.
What are the operating hours of Dunkin' in Amesbury?
Dunkin' in Amesbury is open 24 hours a day, 7 days a week, for in-store service. Delivery services operate from 4:30 AM to 9:30 PM daily.
Where is the Dunkin' located in Amesbury, MA?
Dunkin' is located at 80 Macy St, Essex, Amesbury, MA 01913, across from Irving Gas.
Does this Dunkin' location offer drive-thru and delivery services?
Yes, this Dunkin' location offers both drive-thru and delivery services for customer convenience.
What seasonal drinks are currently available at Dunkin' Amesbury?
You can try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Can I order ahead using a mobile app for faster service at Dunkin' Amesbury?
Yes, you can order ahead with the Dunkin' mobile app for a fast grab-and-go experience. The app is available on both Apple App Store and Google Play Store.
What payment methods are accepted at Dunkin' Amesbury?
Dunkin' accepts debit and credit card payments for your convenience.
I am visiting Amesbury; are there other coffee shops near Dunkin'?
Yes, nearby coffee shops include another Dunkin' location and Irving Oil, which also serves as a convenience store with coffee offerings, making it easy to grab coffee nearby.
What dining options are available near Dunkin' for customers looking for variety?
Near Dunkin', you can find Charlie's Pizza, Domino's Pizza, Localist Roast Beef and Pizza, McDonald's, Papa Gino's, Acapulcos Mexican Family Restaurant, Grande Mexico Restaurant and Cantina, and 99 Restaurants for diverse dining options.
Are there convenient places nearby to fuel up or shop for essentials when visiting Dunkin'?
Yes, nearby gas stations and convenience stores include Mobil, Irving Oil, Circle K, and Stop & Shop, allowing you to fuel up or shop for essentials before or after your visit to Dunkin'.