Customers consistently praised the freshness and quality of the meat and vegetables, with many highlighting specific broths like kimchi and Mongolian as favorites.
Service
While many reviews noted excellent and attentive service, there were some complaints about rude staff and issues with billing.
Atmosphere
The restaurant is described as spacious and comfortable, making it suitable for groups and families, although some found it a bit loud.
Pricing
Opinions on pricing were mixed; some felt it was reasonable for the quality, while others considered it overpriced for the portion sizes.
Variety
Customers appreciated the variety of broths and ingredients available, although some preferred a buffet-style option for more customization.
PT
phoebe tan
Nov 15, 2025
1.0
AVOID AT ALL COSTS this place isn't worth it at all - a 'jumbo' plate just gives you a measly portion of meat (picture attached) and way too many vegetables. Went with 2 others and the total bill was $175. None of us feel full
JD
Joy D
Nov 9, 2025
3.0
Service was disappointing. We experienced long waits, especially when we needed more soup base. As for the food, the beef is a better choice than the lamb, and we felt the portions were smaller than expected.
CF
Combat Fisher
Oct 19, 2025
4.0
the food wasn’t bad at Shabu-Zen. i did not realize they had parking in back so i parked a few blocks away :(. i think as Shabu-Shabu goes it was good but not great. no choices in sauces just what they give you.
KK
Kaitlin
Oct 13, 2025
4.0
Came here last night as we made our way through Allston and every other hot pot pace have an insane line. You order a main course and it comes with assorted vegetables. We ordered two broths, unsure if you can order more than 2. Everyone LOVED the Chinese Schezuan Spicy broth although the Tonkatsu was also delicious. We got a mix of red meat, chicken and seafood. Honestly we would pass on the seafood next time but everything else was great. I do think I prefer a hot pot restaurant where I can choose the ingredients buffet style though.
JC
Jessica Chook
Oct 10, 2025
5.0
Been going here w my family even extended to cousins distant relatives and friends and it’s the best place I love that I can order what I want and the salmon carpaccio is so good and the noodles and broth and veggie plate are so filling, always take to go
Hotpot is a communal dining experience where customers cook a variety of fresh ingredients in a simmering pot of broth at their table. It's a popular Asian culinary tradition that allows for a customizable and interactive meal.
How does hotpot work at your restaurant?
At our restaurant, you start by choosing a broth from our selection, ranging from mild to spicy or vegetarian. Then, you pick your favorite ingredients from our menu, and we bring them to your table for you to cook in the hotpot.
Are there different types of broths available?
Yes, we offer a diverse range of broths, including traditional clear broth, spicy Szechuan, and mushroom-based vegetarian options. Our broths are carefully crafted to enhance the flavors of your chosen ingredients.
What ingredients are typically served with hotpot?
We provide a variety of fresh ingredients, such as thinly sliced meats (beef, lamb, pork), a selection of seafood, an assortment of vegetables, noodles, and handmade dipping sauces for added flavor.
Can I customize my hotpot experience?
Absolutely! You have full control over your hotpot experience. Choose your preferred broth, spice level, and ingredients to create a personalized and delicious meal.
Is there a time limit for dining?
To ensure all our guests have a great experience, we recommend a dining time of approximately 90 minutes during peak hours. However, we want you to enjoy your meal, so let our staff know if you need more time.
Are there vegetarian or vegan options available?
Yes, we have a variety of vegetarian and vegan options, including plant-based broths and a diverse selection of vegetables and tofu to suit your dietary preferences.
How is the hotpot broth made?
Our broths are crafted using a combination of high-quality ingredients and secret spices to create a rich and flavorful base. We take pride in preparing broths that complement the diverse tastes of our customers.
What is hotpot dining as offered at Shabu-Zen?
Hotpot dining at Shabu-Zen is a communal experience where you cook fresh ingredients like meats, seafood, and vegetables in a simmering pot of broth at your table, allowing for a customizable Asian culinary tradition.
How do I customize my hotpot experience at Shabu-Zen?
You can customize your hotpot by selecting your preferred broth, spice level, and ingredients from a wide menu, including vegetarian and vegan options, creating a meal tailored to your taste.
What types of broth does Shabu-Zen offer?
Shabu-Zen offers several broth options including traditional clear broth, spicy Szechuan, and mushroom-based vegetarian broths, all carefully crafted to enhance your meal.
What ingredients can I expect at Shabu-Zen's hotpot?
The hotpot includes thinly sliced meats such as beef, lamb, and pork, seafood options, fresh vegetables, noodles, and handmade dipping sauces to enhance the flavor.
What are the operating hours of Shabu-Zen?
Shabu-Zen is open Monday through Thursday and Sunday from 11:30 AM to 10:30 PM, and on Friday and Saturday from 11:30 AM to 11:15 PM.
What payment methods does Shabu-Zen accept?
Shabu-Zen accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is Shabu-Zen located?
Shabu-Zen is located at 80 Brighton Ave, Allston, MA 02134, USA.
Are there nearby Asian restaurants around Shabu-Zen?
Yes, nearby Asian dining options include OliToki (Korean restaurant), Dolphin Bay (Taiwanese restaurant), Ultra Spicy Pot (Chinese restaurant), and New Sushi@Allston (Sushi and poke restaurant), giving you diverse choices before or after your visit.
What nearby recreational or fitness centers can visitors to Shabu-Zen consider?
Visitors to Shabu-Zen can also check out F45 Training, a nearby gym and fitness venue, and Ali Singer Yoga studio for yoga classes to complement a healthy lifestyle.
Are there convenient stores or other services near Shabu-Zen?
Yes, nearby you will find convenience stores like Linden's Superette and gas stations like Speedway, as well as services such as the LibertyX Bitcoin ATM and The Computer Loft for electronic or mobile phone needs.