McDonald's

3.5
1140 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1223 Commonwealth Ave, Allston, MA
02134, United States

Hours

Reviews

3.5
1,140 reviews
5 stars
405
4 stars
236
3 stars
197
2 stars
72
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incomplete orders.

Food Quality

Many reviews mentioned cold or stale food, with some customers experiencing food poisoning or finding foreign objects in their meals.

Inconsistent Experience

While some customers praised the location for good service and fresh food, others had consistently negative experiences, indicating a lack of reliability.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions, including dirty tables and a generally unclean environment.

Accessibility Problems

Customers noted issues with the restaurant's hours, including early closures and limited seating availability.
  • JG
    julia greve
    Dec 24, 2025
    1.0
    One word: Rats. Don’t eat here.
  • FF
    F T (F.T)
    Dec 19, 2025
    1.0
    Zero customer service
  • TH
    Taye Hearns
    Dec 17, 2025
    1.0
    Closed 20 minutes early wouldn't make my mobile order
  • JL
    Jasmine Lebron
    Nov 17, 2025
    1.0
    Horrible service. I used the McDonald’s app to have food delivered. Once it came I noticed I’m missing the BBQ sauce and my m&m mcflurry. They say i need to fill out a claim but what is the restaurant number so I could do that. Tried to call and they didn’t answer. The delivery bag didn’t have a receipt on it. And I am 37 weeks pregnant and all I want is a McFlurry. DO NOT GO TO THIS LOCATION!!!!! Food is cold and they can’t even make sure everything is there
  • DM
    Daniel Moore
    Nov 8, 2025
    1.0
    Night crew is slow as hell. Don't accept late delivery orders from here it'll kill your earnings

Frequently Asked Questions About McDonald's

What are the McDonald's Allston location's regular operating hours?

McDonald's in Allston is open daily from 6:00 AM to 3:00 AM.

Does McDonald's Allston offer drive-through service, and if so, what are the hours?

Yes, the drive-through is open daily from 6:00 AM to 3:00 AM at this McDonald's location.