McDonald's

3.5
1134 reviews
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Business Details

1223 Commonwealth Ave, Allston, MA
02134, United States
(617) 562-1313
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1223 Commonwealth Ave, Allston, MA
02134, United States

Hours

Reviews

3.5
1,134 reviews
5 stars
403
4 stars
235
3 stars
197
2 stars
72
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unprofessional staff, and incomplete orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Staff Attitude

Numerous customers noted rude or dismissive behavior from staff, contributing to a negative dining experience.

Operational Problems

The location faced issues such as broken kiosks, incorrect hours of operation, and lack of basic amenities like water.

Mixed Experiences

While some customers had positive experiences with quick service and fresh food, these were overshadowed by the overall negative feedback.
  • JL
    Jasmine Lebron
    Nov 17, 2025
    1.0
    Horrible service. I used the McDonald’s app to have food delivered. Once it came I noticed I’m missing the BBQ sauce and my m&m mcflurry. They say i need to fill out a claim but what is the restaurant number so I could do that. Tried to call and they didn’t answer. The delivery bag didn’t have a receipt on it. And I am 37 weeks pregnant and all I want is a McFlurry. DO NOT GO TO THIS LOCATION!!!!! Food is cold and they can’t even make sure everything is there
  • DM
    Daniel Moore
    Nov 8, 2025
    1.0
    Night crew is slow as hell. Don't accept late delivery orders from here it'll kill your earnings
  • KN
    Kaitlinh Nguyen
    Nov 1, 2025
    1.0
    Worst customer service. It was freezing outside and she refused to give order
  • LA
    lisa andrew
    Oct 31, 2025
    4.0
    Its Mcdonalds. Pretty consistent everywhere. Always best rest stop and bathrooms are always clean.
  • PP
    poonacorn
    Oct 28, 2025
    1.0
    This location just needs to be permanently closed at this point. They genuinely do not process orders or make food past 11pm despite being open until 3AM Don’t waste your time going there or trying to order food past 10-11pm. The 3rd shift doesn’t work or attempt to make orders. If you argue with them they will make your order completely wrong and poor quality so you never come back. It’s pretty pathetic for such a large corporation to let this go on for has long as it has at this location. Do not order or go here. Not worth the waste of time or money.
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Frequently Asked Questions About McDonald's

What are the McDonald's Allston location's regular operating hours?

McDonald's in Allston is open daily from 6:00 AM to 3:00 AM.

Does McDonald's Allston offer drive-through service, and if so, what are the hours?

Yes, the drive-through is open daily from 6:00 AM to 3:00 AM at this McDonald's location.