Dunkin'

3.7
244 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
210 Harvard Ave, Allston, MA
02134, United States

Hours

Reviews

3.7
244 reviews
5 stars
114
4 stars
40
3 stars
28
2 stars
16
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and service quality, with some customers praising the service while others report rudeness and poor communication.

Cleanliness

Concerns raised about cleanliness, particularly regarding food handling practices and restroom conditions.

Order Accuracy

Frequent issues with order accuracy, especially with mobile orders, leading to customer frustration.

Product Quality

Inconsistent quality of food and drinks, with some customers enjoying their orders while others find them unsatisfactory.

Parking Issues

Negative feedback regarding aggressive towing practices in the parking lot, causing distress for customers.
  • AS
    Andrew S.
    Oct 30, 2025
    3.0
    I love Dunkin but the skinny Brazilian girl has very poor customer service. I always say thank you when I receive my order and she never says you’re welcome. She never smiles and her attitude seems bland and uninterested.
  • AF
    Allison Fisher
    Oct 21, 2025
    2.0
    Just picked up my coffee from a mobile Order. As I’m waiting I’m watching the guy that handles the food touch food and then use the same gloves to grab the trash barrel, smh after he touches the trash barrel he then grabs food that was left on the counter and puts it away with the same exact gloves that he used to grab the dirty trash barrel. Mind you he looks at me and sees I saw him and I shook my head, he continues on cleaning as if what he’s doing is sanitary. This is how you get people sick!!! DD has to do better, especially if you have eyes in the sky (meaning cameras) pay attention to your staff! If I was ordering food I would have called him out on his nasty habits! Now I know if ordering food, order in person so you can watch the person making your food! cross contamination is so bad for you! Some staff just don’t think or they just don’t care sadly!
  • AH
    Alex Howe
    Oct 12, 2025
    2.0
    One of the worst Dunks in the city. Food quality is whatever, pretty big range. The drinks on the other hand are god awful. Genuinely taste like urine. I don’t know if it’s the ice or they’re using expired milk or what… but it’s genuinely hard to consume. I’ve come here many times out of convenience, hoping each time that the last was just a fluke…but it never improves. There’s so many good coffee shops in the area. Go somewhere else.
  • AB
    Alejandro F. Botta
    Sep 20, 2025
    1.0
    I have been coming to this location for more that fifteen years. Sadly it has become taken over by people who change clothes in public, drug users, which limits the use of the only restroom they have available, people who sleep in their tables for hours, homeless bullies who force their way into your table, and … staff that can’t speak English to call the police when necessary.
  • HD
    Holly Day
    Sep 5, 2025
    5.0
    Pretty clean younger people have been working there late and I don't think it's app to the standard it used to be but still I don't mind ordering food from there and feeling comfortable I won't get salmonella.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Allston, MA?

Dunkin' in Allston, MA is open daily from 5:00 AM to 9:00 PM, with a slight opening adjustment to 5:30 AM on Fridays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.