Dunkin'

4.1
221 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Allston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
209 N Harvard St, Allston, MA
02134, United States

Hours

Reviews

4.1
221 reviews
5 stars
128
4 stars
41
3 stars
19
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some staff are friendly and efficient, others, particularly management, have been reported as rude and unprofessional.

Product Consistency

There are complaints about incorrect orders and inconsistent quality of food items, including stale donuts and poorly prepared bagels.

Cleanliness

The location is generally noted for being clean, but there are concerns about the restroom accessibility and overall maintenance.

Customer Trust

Several customers expressed distrust regarding payment practices and the handling of food, leading to negative perceptions of the establishment.

Positive Staff Interactions

Despite some negative experiences, many customers praised specific staff members for their friendliness and helpfulness.
  • DW
    David Wen
    Nov 13, 2025
    5.0
    Out of many many locations, this store is the best !
  • MA
    Mirza Sabik Amin
    Nov 6, 2025
    5.0
    Being from Texas, never got the Dunkin’ hype—until I tried this location. The food is always 5-star and never misses. Service and atmosphere are pretty good, and the staff is nice (rare these days). The store was recently renovated, looks great, and even has free parking—a Boston rarity. This spot made me finally understand why people love Dunkin’ here!
  • LL
    Leilah
    Oct 30, 2025
    1.0
    I visit this Dunkin EVERY day since it's the closest one to my house. In all honesty, the service is about 50/50. Most employees are friendly & efficient, but the older Indian gentleman is not, nor is the chunky manager, Maria. She has a very poor attitude toward customers and employees alike. I've witness her on several occasions talk condescending to employees within earshot of customers, and as someone with a background in management, that is frowned upon. Corporate should take action. I was compelled to write the review today because she treated me poorly 2 days in a row this week. Common knowledge that you respond when a customer thanks you. Awful smh.
  • AF
    Abdurahman Farah
    Jul 17, 2025
    5.0
    They are good customers service
  • VP
    Victor Popov
    Jun 17, 2025
    1.0
    Worse Dunkin’ experience ever. Crew members looked like they were high, couldn’t get my order right in 3 attempts and I only had a large matcha latte with sweet foam…and to think i went there to apply for a job 😔

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Allston, MA?

Dunkin' in Allston, MA is open Monday through Saturday from 5:00 AM to 9:30 PM, and on Sunday from 6:00 AM to 4:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services to customers.