Brand Certified
Dunkin'
3.9(410 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
389 Main St, Agawam, MA
01001, United States
Certified by Dunkin' • Mar 01, 2026
(413) 786-4828
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Agawam, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
410 reviews
5 stars
214
4 stars
82
3 stars
38
2 stars
17
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service and incorrect orders, with many expressing frustration over the lack of attention to detail.
Staff Attitude
There were numerous complaints about rude and dismissive staff, with some customers feeling disrespected during their interactions.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect modifications.
Cleanliness
While some customers noted that the location was clean, others mentioned unsanitary conditions and a lack of attention to cleanliness.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
- MSMichael S6 days ago5.0Great service great timing
- STSerhat TekFeb 9, 20264.0It was delicious and fast service. Thanks guys
- JGJason St. GeorgeFeb 1, 20261.0So I ordered a Egg and Cheese Crossiant with extra cheese. No extra cheese but I was charged for extra cheese and I'm out 40 cents. The sandwich was luke warm. Which means they used warmers and not toasting it to order. The donut and chocolate milk was fine. This location fails for an incomplete order and low standards. I do not recommend patronizing this location.
- SNSpeak NoEvilJan 4, 20261.0This place is an absolute joke you tell them you have an allergy and the refuse to make order right. Go to confront the manager who legit goes oh well Go to talk with corporate and they say because it's owned privately they can't do anything If you value your money just go to a gas station
- IMIanuria MNov 10, 20251.0I thought everything was going well until this morning I ordered a matcha and they put coffee in it. The beagle barely had cream cheese in it. That was my last time there for sure.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website