Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Agawam, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
404 reviews
5 stars
212
4 stars
80
3 stars
38
2 stars
17
1 star
57
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components.
Service Speed
Customers consistently noted long wait times in both drive-thru and in-store, often exceeding 20 minutes.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing dismissive or unprofessional behavior.
Product Quality
There were complaints about the quality of food and drinks, including cold items and inconsistently made beverages.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted issues with maintenance and hygiene.
- IMIanuria MNov 10, 20251.0I thought everything was going well until this morning I ordered a matcha and they put coffee in it. The beagle barely had cream cheese in it. That was my last time there for sure.
- AOAndy OksNov 5, 20251.0Changed how many points it takes to redeem for a drink. Literally nickel and diming customers anyway they can. What a joke
- PMPak ManNov 4, 20255.0America runs on it
- MMMichael MaranoOct 17, 20253.0I think everybody knows this so it’s not worth saying but the coffee doesn’t have a lot and that they used to. They don’t have as much coffee as they used to in the coffee. They barely have any specially in the iced coffee, but everybody probably knows that by now, but the thing that people might not recognize is they don’t have that many seasonal drinks anymore. I used to like Dunkin’ Donuts because they just had a bunch of seasonal drinks like some other coffee places but now when you go there, they don’t even when you ask, they don’t have anything on the menu and that the people at the driveway. Don’t even know what you’re asking, which is weird. The only thing they offer is flavor shots. It’s like they don’t know what you’re talking about.
- ARAngie RicciSep 28, 20252.026 minutes from the time I entered the drive thru to the time I got my food
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Agawam, MA?
Dunkin' is open daily from 5:00 AM to 9:00 PM in Agawam, MA.
Does Dunkin' in Agawam offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What kind of menu items can I expect at Dunkin' in Agawam?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options.
Are there any seasonal or special drinks available at Dunkin' currently?
Yes, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app for fast service at Dunkin' in Agawam?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
Does Dunkin' have a drive-thru service at this location?
Yes, Dunkin' in Agawam has a drive-thru service for convenient ordering and pickup.
What nearby gas stations can I visit before or after grabbing a coffee at Dunkin'?
Citgo gas station is nearby, making it convenient to fuel up before or after visiting Dunkin'.
Are there dining options close to Dunkin' in Agawam if I want a sit-down meal?
Yes, nearby options include Main Street Grille, China Star Restaurant, Yori Korean Restaurant, and Boston Bay Pizza 3 for various dining experiences.
What local attractions near Dunkin' offer entertainment or activities?
Nearby attractions include Agawam extreme paintball and Agawam Axe House for fun recreational activities.
Is Dunkin' in Agawam family-friendly and do they offer Wi-Fi?
Yes, the Dunkin' location welcomes families and offers free Wi-Fi for customers.