We’re a family-owned restaurant-pub-cafe offering great food, craft cocktails, and a rotating selection of craft beers. Our full menu is complemented by a cozy espresso bar, indulgent desserts, and authentic Italian gelato. With over 250 tabletop board games, we offer a one-of-a-kind experience where families, friends, and gamers can gather, relax, and connect. Our welcoming space features a garden area for outdoor seating in the warmer months and a focus on quality and comfort. Conveniently located near Greylock Glen, MASS MoCA, The Clark Art, and Tanglewood, we’re a must-visit destination for locals and travelers seeking something special.
The Pine Brook Family, (Tammie, Trent, Tiberius & Jordan)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.