McDonald's

3.2
619 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2 Commercial St, Adams, MA
01220, United States

Hours

Reviews

3.2
619 reviews
5 stars
182
4 stars
117
3 stars
123
2 stars
56
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude staff, leading to a negative dining experience.

Food Quality

Many reviews mentioned issues with food preparation, including cold, stale, or incorrect orders, contributing to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, with dirty tables and poor overall hygiene.

Customer Experience

There were mixed feelings about the overall customer experience, with some praising friendly staff while others highlighted a lack of attention to detail and poor service.
  • WP
    William Provencher
    Dec 12, 2025
    1.0
    Sat in drive thru for 15 minutes with no acknowledgment at all. I get things get busy or they could have been short staffed but at least acknowledge someone is there. Left without ordering. Very disappointed
  • ZZ
    ZIlpr
    Dec 10, 2025
    1.0
    First they get my order wrong so I come back and they tell me to wait in the reserved drive thru for “hashbrowns” I was then waiting there for a whole hour in the snow.
  • SB
    Shawn Beaumont
    Dec 7, 2025
    1.0
    Terrible service I stood around and waited for my order was took a while it was just not a good experience at all
  • EM
    Elizabeth Montoya
    Oct 30, 2025
    3.0
    It's ok
  • KG
    Karlie Gregoire
    Oct 22, 2025
    1.0
    This meal that I got from McDonald's was pathetic. How hard is it to put a cheeseburger in a box and do it the right way? There was more grease on all of my other food. Then there was contained in the box. Because it was dumped in my bag. Both of my cheeseburgers were dumped in the bag and it is pretty pathetic. On top of that, I had to wait longer than 15 minutes for my food. Also would like to add they were NOT in the middle of a lunch rush, because I was there at 2:10 pm.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Adams, MA?

McDonald's in Adams, MA is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service from 5:00 AM to 1:00 AM every day.