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McDonald's

3.2
(626 reviews)

Business Details

2 Commercial St, Adams, MA
01220, United States
(413) 743-4678
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2 Commercial St, Adams, MA
01220, United States

Hours

Reviews

3.2
626 reviews
5 stars
183
4 stars
117
3 stars
124
2 stars
57
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Quality

The food was often described as cold, poorly prepared, or incorrect, leading to dissatisfaction among customers.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Customer Experience

Overall, many customers expressed frustration with their experiences, citing a lack of attention to detail and poor service.
  • WC
    Wyatt Cross
    2 days ago
    3.0
    Slow takes forever to take order sometimes dont get drinks.
  • HE
    Hallie E
    Feb 18, 2026
    1.0
    Ordered 2 ice creams on the app, got one and then waited more than 30 minutes for the other, then when I asked her to give me a new sundae, because this one had been sitting for 30 minutes and I had another 10 minutes to drive home to give it to the person it's for, she said it would be another 20 minutes........ Ugh. Melted McDonald's ice cream just isn't it!!! Ah well, definitely won't be coming back here☺️
  • RM
    Rachael Moore
    Feb 1, 2026
    5.0
    Liz helped me today and she was kind and friendly. Lots of different McDonald's that I have been to have rude employees, that was not the case today.
  • AS
    Aimee Stevens
    Jan 30, 2026
    1.0
    Waited for my order for at least a half an hour in the drive-through and then they told me they had to make new chicken strips so they put me in the reserved spot and I use the app and ordered an advance
  • AS
    Angel Sweetser
    Jan 28, 2026
    2.0
    Drive through needs to get the hell together. A poor gentleman prior to us was waiting for god knows how long waiting in drive through to order, takes the person in front of us, skips him on the other side and takes our order. I actually felt bad for him. This isn't our only issue with the mcdonald's. I also don't hokd mcdonald's to a high standard but I was pretty pissed off for him.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Adams, MA?

McDonald's in Adams, MA is open daily from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service from 5:00 AM to 1:00 AM every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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