Dunkin'

3.5
309 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Adams, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
177 Columbia St, Adams, MA
01220, United States

Hours

Reviews

3.5
309 reviews
5 stars
126
4 stars
63
3 stars
30
2 stars
24
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Attitude

Mixed feedback on staff demeanor; some customers praised friendly service while others noted rudeness and poor customer interaction.

Order Fulfillment

Many reviews highlighted consistent problems with incorrect or incomplete orders, particularly with mobile and drive-thru orders.

Product Availability

Customers expressed frustration over frequent shortages of menu items, especially donuts and promotional items.

Overall Experience

While some customers enjoyed their visits and praised the coffee and donuts, many others had negative experiences that overshadowed the positives.
  • BZ
    Brandon Zabriskie
    Oct 26, 2025
    2.0
    I dislike how we make orders for people who are not here. I get the whole app thing but acknowledge the customer who is standing in front.
  • JS
    Joshua S
    Sep 7, 2025
    1.0
    Don’t bother
  • CW
    Cierra Waters
    Jul 14, 2025
    1.0
    Takes 25+ minutes to sit in the drive thru every time I come here and there is only two cars in front of me! Aint nothing fast about this place! Then they dont have the education to fill your order so every time they come to the window they ask what else did you get or its wrong!! This place is actually a joke
  • RM
    Robert Maselli
    Jul 12, 2025
    5.0
    Dunkin good people
  • GW
    Gabe Wandrei
    Jul 7, 2025
    1.0
    girl taking orders on 7/7/25 at 4:42pm has got a real bad attitude, i ordered 2 simple drinks politely and she sounded pissed. Find a new job if you cant handle typing in an order for 2 drinks 😐

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Adams, MA?

Dunkin' in Adams, MA is open daily from 4:00 AM to 8:00 PM.

What types of meals are served at Dunkin'?

Dunkin' serves breakfast, lunch, and brunch.