Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
- BreakfastAvailable
Location
Hours
Reviews
3.4
819 reviews
5 stars
293
4 stars
173
3 stars
122
2 stars
68
1 star
163
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported excessively slow service, with many experiences of long wait times for food orders.
Employee Attitude
Feedback on employee interactions was mixed; while some praised friendly staff, others reported rude behavior and poor customer service.
Cleanliness
The restaurant was often noted for being clean and well-maintained, contributing positively to the overall experience.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction with the service.
Management Issues
Several reviews highlighted problems with management, including poor handling of customer complaints and lack of staff training.
- BDBhagya D1 day ago4.0Food is a hit or miss depending upon the manager. Sometimes the manager does give the discount card as a gratitude. The ordering kiosk are non-functional sometimes
- CGCheyanne Gonzales1 day ago1.0Horrible. Google says they are open til 2 am. Placed an order at midnight and waited 20 minutes. Called and still never got it. Then they clearly turned the phone off. There were multiple people waiting outside for curbside pickup. Hope I get a refund since I wasted 30 minutes of my life after work waiting for food I never got. Would give zero stars if I could.
- WQWang Qiaoyi2 days ago2.0Missing item in my order，the filet, Which is my son's favorite.
- BSBrian StearnsNov 14, 20255.0clean place , nice employees Food always hot Slow service sometimes
- CWChris WalshNov 11, 20255.0Food on time!
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
McDonald's at 55 Great Road, Acton, MA is open daily from 5:00 AM to 11:00 PM.
During what hours is the drive-through service available?
Drive-through is available every day from 6:00 AM to 2:00 AM at this location.
Can I order McDonald's delivery online from this location?
Yes, delivery is available every day between 5:00 AM and 2:00 AM. You can order online at https://mcdonalds.order.online/business/-5579.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there wheelchair accessibility at this McDonald's?
Yes, this location has wheelchair accessible entrance, seating, and restroom.
Can customers earn rewards at this McDonald's?
Yes, you can earn points for free food through the MyMcDonald's Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What are some nearby dining options besides McDonald's?
Nearby dining options include Filho's Great Rd., Bella Famiglia, and Bella's Great Road, all of which offer Italian cuisine and are great to visit before or after your McDonald's visit.
Are there any nearby coffee shops to visit around this McDonald's?
Yes, Dunkin' is a nearby coffee shop where you can enjoy donuts, coffee, and smoothies if you're looking for an alternative or additional stop.
What nearby facilities might customers find useful when visiting McDonald's at 55 Great Road?
Nearby useful facilities include Acton Pediatric Dental for dental services, CrossFit 2A gym for fitness, and Patriot Lock for locksmith and hardware needs, all located close to McDonald's for convenient access.