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McDonald's

3.4
(823 reviews)

Business Details

55 Great Road, Acton, MA
01720, United States
(978) 264-2062
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
55 Great Road, Acton, MA
01720, United States

Hours

Reviews

3.4
823 reviews
5 stars
293
4 stars
175
3 stars
121
2 stars
70
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many stating that their orders took excessively long to prepare, even during non-busy times.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

The location was often noted for being clean and well-maintained, which was appreciated by several customers.

Staff Attitude

While some reviews praised the friendliness of the staff, others reported rude behavior from management and inconsistent customer service.
  • SM
    Scott Morey
    1 day ago
    4.0
    I stop here occasionally on the way home when I forget to eat lunch. Very quick and convenient. Tried the Big Arch, I thought it was good but think I would have preferred big mac sauce.
  • HC
    Heather Champoux
    5 days ago
    1.0
    This is the slowest McDonald I have ever been to the workers in the back are always fooling around and you waste so much time here it’s suppose to be fast food and this place should get a whole new crew!! Honestly I have been here multiple time and they really slow! And the food sucks too doesn’t taste like McDonald I we just shut this McDonald’s down and put a Wendy’s up,
  • RR
    Reviewer1
    Feb 24, 2026
    1.0
    Ordered on the app, never got the food I paid for, ended up late to work
  • TG
    Tom Gorin
    Feb 19, 2026
    4.0
    It's McDonald's... But this location was clean and relatively efficient relative to others I have visited. One of the better McDonald's locations.
  • PP
    Patti P
    Jan 9, 2026
    2.0
    Parked where they bring the food out. The food was cold when she brought it out, I had several drinks and had to ask for a drink tray. Its the only McDonald's around so we are stuck with it unfortunately

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

McDonald's at 55 Great Road, Acton, MA is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available?

Drive-through is available every day from 6:00 AM to 2:00 AM at this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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