McDonald's

3.4
820 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
55 Great Road, Acton, MA
01720, United States

Hours

Reviews

3.4
820 reviews
5 stars
293
4 stars
173
3 stars
121
2 stars
70
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported excessively slow service, often taking 20-30 minutes for orders, even when the restaurant was not busy.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The restaurant received positive feedback for its cleanliness and well-maintained environment.

Customer Service

While some employees were praised for their friendliness, others were criticized for rudeness and lack of professionalism.

Food Quality

The quality of food was inconsistent, with some customers receiving cold or poorly prepared items.
  • PP
    Patti P
    3 days ago
    2.0
    Parked where they bring the food out. The food was cold when she brought it out, I had several drinks and had to ask for a drink tray. Its the only McDonald's around so we are stuck with it unfortunately
  • BD
    Bhagya D
    Nov 23, 2025
    4.0
    Food is a hit or miss depending upon the manager. Sometimes the manager does give the discount card as a gratitude. The ordering kiosk are non-functional sometimes
  • CG
    Cheyanne Gonzales
    Nov 23, 2025
    1.0
    Horrible. Google says they are open til 2 am. Placed an order at midnight and waited 20 minutes. Called and still never got it. Then they clearly turned the phone off. There were multiple people waiting outside for curbside pickup. Hope I get a refund since I wasted 30 minutes of my life after work waiting for food I never got. Would give zero stars if I could.
  • WQ
    Wang Qiaoyi
    Nov 22, 2025
    2.0
    Missing item in my order,the filet, Which is my son's favorite.
  • BS
    Brian Stearns
    Nov 14, 2025
    5.0
    clean place , nice employees Food always hot Slow service sometimes

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

McDonald's at 55 Great Road, Acton, MA is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-through service available?

Drive-through is available every day from 6:00 AM to 2:00 AM at this location.