Dunkin'

4.0
229 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Acton, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
315 Main St, Acton, MA
01720, United States

Hours

Reviews

4.0
229 reviews
5 stars
122
4 stars
48
3 stars
24
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and efficient staff, others report rude behavior and poor service.

Order Accuracy

Many customers experienced issues with order accuracy, including incorrect items and incomplete orders.

Food Quality

There are complaints about food quality, including cold items and unpleasant smells, alongside some positive remarks about the taste of certain items.

Cleanliness

The location is generally noted for being clean and welcoming, with positive comments about the cleanliness of the dining area and restrooms.

Consistency

Customers express concerns about inconsistency in drink preparation, with some drinks being well-made while others are poorly executed.
  • AD
    Alexis D
    Dec 14, 2025
    1.0
    Extremely rude manager. Didn’t even want to remake my drink when it was basically a cup of milk. Also, tried to big back shame me or something with a rude comment talking about “yeah it’s sweet cuz you got 6 pumps”... Are you not a Dunkin manager? I work at another coffee shop and see people get 10-20 pumps of SUGAR syrups , please be respectful of your customers and not sugar shame them. Especially in cases like mine when three of the pumps were sugar free (which you should’ve noticed as the manager). I also wanted it remade because it was milky, not too sweet. At the end of the day, just remake the drink, don’t shame your costumers. I hate having to leave novel length reviews like this, but when the customer service is this bad it’s necessary.
  • KP
    Kay Pereira
    Nov 11, 2025
    5.0
    Cup of coffee
  • AA
    Anonymous
    Aug 6, 2025
    5.0
    My favorite dunks!! They are the best, get my order right every time which is why I’m a frequent flyer there. Staff are very nice Thank you :)
  • CC
    Chris
    May 29, 2017
    3.0
    Just your average joe

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Acton, MA?

Dunkin' in Acton is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sundays from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, Dunkin' in Acton offers both delivery and curbside pickup services.