Wendy's

3.3
677 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Zachary, LA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Zachary, LA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5754 Main Street, Zachary, LA
70791, United States

Hours

Reviews

3.3
677 reviews
5 stars
208
4 stars
136
3 stars
124
2 stars
56
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several instances of missing items or incorrect orders.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty floors, greasy surfaces, and lack of proper hygiene practices among staff.

Management Issues

Several reviews pointed to poor management, including staff shortages, lack of organization, and failure to address customer complaints.

Customer Experience

Overall, customers expressed dissatisfaction with their experiences, citing a lack of urgency and care from employees.
  • SS
    Stormy (Stormy)
    Nov 10, 2025
    5.0
    They were quick and Very respectful!
  • MM
    matt
    Sep 30, 2025
    3.0
    Just there, was not great compared to other Wendy’s restaurants
  • SD
    sampson dana
    Jul 6, 2025
    1.0
    I ordered two chilies with cheese but they can’t comprehend, getting an order, right? Got two chilies no cheese worst service.
  • AS
    Avice Sanchez
    Jun 18, 2025
    2.0
    The one in Gonzales is the best one!
  • JR
    J Roc
    Jul 18, 2020
    1.0
    They need to fire everybody who works here. The service is terrible. The food is terrible. Everyone has a attitude. Corporate really needs to step in. This is below standards for the Zachary community

Frequently Asked Questions About Wendy's

Is 311 Zachary Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.